Originally Posted by
yippyUK
Still no replacement or a refund, this issue is still ongoing...
It's coming up to a month now and I've only had two responses from them so far. They said they requested a replacement front panel from the manufacturer "when" it becomes available. However that wouldn't even solve the issue as there are dents & bent metal on the main structure (have they even properly acknowledged the damage?), so a entire replacement of the unit is required. I'm currently going through the final stages of the PayPal dispute, hopefully getting a 3rd party involved will force them to offer a full replacement or a refund.
It's an absolute joke that this issue has prolonged for this long.