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Just recieved my cpu today and i've just noticed that theres a couple of bent pins. I read before in this forum that someone had the same problem as me. I have even tried to push the pins back, ive left them as i found it.
What should i do?
Order ref 000e543336
Darren
Send it back. Even if you do bend them back they will be weakend if you ever have to bend them again. It items damaedged make sure you get a new one.
Quote:
Originally Posted by Trippledence
ok cheers,
i'll wait for a scan person now.
I suggest you contact the customer services department as soon as possible and log it with them as a damaged in transit shipment.
Best Regards,
Many Thanks
Just spoke to someone at Scan.....Must say they were very helpful!!!!!!!
Incase someone else has this problem i'll post up what they said.
They have made a record of my case and they have advised me that if the pins are still attached then my warranty is ok. ( I have have bent the pins back into place )
She has now emailed me to confirm what was said on the telephone for added piece of mind.
Many thanks Scan!