Ordered a PSU..

[XA04]

and got this email:

Thank you for your order. Unfortunately there has been a problem in authorising your credit card and your payment has been declined.

Your order cannot be shipped until payment is received in full. We will continue to attempt payment authorisation up to one week of the invoice date. Should the transaction still be declined after this time the order will be automatically cancelled and we will send notification of this by email.

You do not need to contact us at this stage. However, we advise that you contact us directly if you wish to amend your payment details or cancel your order. Please do not submit a duplicate order unless you have confirmation that this order has been cancelled.

If you do wish to contact us please ring 0870 755 4747 and select Customer Services, followed by Payments.


Regards,
Scan Computers.

I know what the problem is.. the money to pay for it isn't in the bank yet but will be in a couple of hours time, is it possible for you guys to try take the payment again later today for me?

[DavidM]

Contact payments on 0870 755 4747 when you think the funds have cleared, then they can retry.

[XA04]

Contact payments on 0870 755 4747 when you think the funds have cleared, then they can retry.

OK. Fund's have cleared now, would it be possible someone here could sort it out for me if I PM them the invoice no.?

Thanks

[XA04]

Reason is I can't really phone in..

[Kaine (AoD)]

PM sent

[Lee H]

I've got your invoice number here and processed it for you

[XA04]

Got your PM Kaine (never knew you worked for Scan!), but Lee just said he has got it so I'll leave you to it.

[Lee H]

Got your PM Kaine (never knew you worked for Scan!)

Aye... he's our office Dingle... ( gerrit... Kaine... Dingle.... I'll get me coat )

Anyway - the order has been "payauthed" and has now been sent to the picking team.

Best Regards,

[XA04]

lol, funny. It's just his name isn't highlighted and no Scan avatar. Undercover eh? .


It says that payment has been authorised now. Thanks alot guys.