Replacement router faulty

[MonkeyBum]

Hello,

Brought a wireless router very early november (trendnet one), it was faulty and replaced with another router that was a bit flakey, but now for the past week it's been doing the original problem of needing to be rebeooted every few hours.

Do I need to send it to you or trendet? not really sure?

Thanks

[MonkeyBum]

Bump...

[herulach]

you running lots of peer to peer stuff trough it? lots of cheap routers dont like that

[MonkeyBum]

Na, just normal web browsing, xbox live and msn messenger

[Stompy]

I have the Kcorp version of the router, and it also has problems. TBH i think its just a crap router

[MonkeyBum]

Oh right, not good then

I hope I'm not expected to still with a crap router, I'd certinally appreciate a reply from scan.

[DavidM]

MB - can you forward me your invoice number or rma number - and i'll ask someone to look at it for you?

PS: Think my PM's are full - so can you forward it to Steve or Lee as well? Thanks

[MonkeyBum]

Okey dokey, thanks PMed Lee

[Lee H]

Morning

I've attached your PM to the Query on the internal system for the attention of the Returns department.

Best Regards,

[MonkeyBum]

Cheers Lee

Do you know when I can expect a reply from them?

[MonkeyBum]

*sigh*, been waiting since the 13th. What's going on, I'm stuck with a bloody faulty router and not even getting sign of a reply from scan

[DavidM]

I've passed the details over to one of my returns colleagues for you.

[MonkeyBum]

I thought they were passed over on the 19th?

[DavidM]

They were. But I've passed them over again to chase up.

[MonkeyBum]

Ok kool, cheers.

[MonkeyBum]

OK, a guy emailed me 3 days ago and I replied 3 days ago...when can I expect a reply and this to be sorted out? It's being a fortnight