Product received that's not as described

[roadie]

Hi All,

I know you are all very busy so I'll keep it quick. I'll start by commending you on the Hexus free shipping offer and the fact that you got an order to me today, that was placed on Thursday.

However, one of the products delivered isn't quite as described. I ordered a black Gigabyte Aurora GZ-FSCA1-ANS(ANB) because it is described in the product overview as having the vented side panel. It also has a red X next to window in the tech specs. Therefore, I assumed that I would receive the version with the vented side panel, and not a window. Alas, this is not the case (no pun intended)! Would it be possible to exchange the item for one with the vented side panel or for you to send a vented side panel to me?

I made another order today so it would be great if you could get what I need out with that.

Thanks,

Oliver

[TeleFragX]

since when did one ocme with a window? thats news to me.

And I have one!

[Philipp]

Please PM me your invoice number and ill look into the issue for you,

Regards