order - doa

hi guys

a short while ago (10th May) i ordered a microSD card for my new phone - when it arrived i bunged it in my pc and nothing.. no worries i thought - my card reader is a bit old and creaky - its probably just that.. i *finally* got my new phone (loooong story) on thurs, bunged the card in there - 'memory card corrupted' flashed up then it claimed not to have a card in. i tried the origonal card (128mb nokia job) and it works in both the phone and the card reader (with an adapter) - tried the card from you guys in my flatmates pc and it doesnt pick it up there either, so I think its a DOA. what do I have to do to return it? I've got the card holder thingumy, but i'm not certain i've still got hte origonal packaging (will have a hunt when i get back home thisevening)

Cheers!

Hugh

Product Number SANDISK/SPSDQ1024E10
Product Desc. 1GB SANDISK MicroSD (MOBILE)
Quantity 1
Price Each 30.99
Serial Number <removed for security>

Please log this at the following link and the returns dept will be able to assist you quickly ;

http://web6.scan.co.uk/Support/Query.ASP?QueryType=R

Best Regards,

I've copied the post and put in the OLQ system and allocated it to the return's team for you.

Best Regards,

should I have heard anything more on this? i've got nowt thru email..

Cheers

Hugh

Quote:

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Originally Posted by 5lab

hi guys

a short while ago (10th May) i ordered a microSD card for my new phone - when it arrived i bunged it in my pc and nothing.. no worries i thought - my card reader is a bit old and creaky - its probably just that.. i *finally* got my new phone (loooong story) on thurs, bunged the card in there - 'memory card corrupted' flashed up then it claimed not to have a card in. i tried the origonal card (128mb nokia job) and it works in both the phone and the card reader (with an adapter) - tried the card from you guys in my flatmates pc and it doesnt pick it up there either, so I think its a DOA. what do I have to do to return it? I've got the card holder thingumy, but i'm not certain i've still got hte origonal packaging (will have a hunt when i get back home thisevening)

Cheers!

Hugh

Product Number SANDISK/SPSDQ1024E10
Product Desc. 1GB SANDISK MicroSD (MOBILE)
Quantity 1
Price Each 30.99
Serial Number <removed for security>

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Just a thought,

Have you tried to format the card whilst in your phone? to see if this solves the issue

Rgds

it doesnt see that the card is there, so isnt able to do anything to it, same as in a pc.

5lab

Could you please PM me the OLQ number so i can investigate this for you.

Wesley

i dont know what the olq number is?

PM'd it to you Wesley

Can you PM me your invoice number ?

I've traced this for you and one of my guys is working on this now, please expect some emails shortly.

Wesley

yeah they've come through now - thanks :)