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Thread: Scan Deliveries NOT Citylink?

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    Scan Deliveries NOT Citylink?

    HAs anyone ever had anything NOT via Citylink? I mean if I used Scan2Hexus and bought a 2Gb CF card is it REALLY gonna be a Citylink for something that could go RMSD for less money?

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    Retail Sales Manager Chris P's Avatar
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    All deliveries are sent via a courier service ( City Link ) as they are a fully tracked insured courier service and also fully integrated into our own systems.

    We have no other delivery options available ( A quick search through previous threads will explain why )

    Also if you use Scan2Hexus for free carriage why would you need this sent Via Royal mail or alternative courier service?

    Regards

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    Moderator DavidM's Avatar
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    (But remember... minimum order value for the free carriage offer is £20 (ex vat))

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    Quote Originally Posted by ChrisP
    Also if you use Scan2Hexus for free carriage why would you need this sent Via Royal mail or alternative courier service?
    Ah but Citylink can be a pain for some of us. They never manage to get me "in" and I usually have to drive 10 miles to collect as they cannot manage specific times or even the same approximate time twice. SOMETIMES RoyalMail can be better!!

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    Moderator DavidM's Avatar
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    We have no plans to change delivery service at the moment unfortunately.

    Depending on your card type - you can select a different delivery address. And even if not, in most cases a call to Customer Services will allow them to change this.

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    I find that if i change the delivery address once an order has been placed it takes ages to get reauthorisation...happened today even though i phoned through immediately after submitting my order (the classic don't check til you've placed the order scenario). The first address got authorised immediately, then the subsequent change has bounced me back with no auth again

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