replacement goods

I received this emal a few days ago:
[I][Unfortunately we are unable to provide a direct replacement for the faulty board
returned under RMA 133615,

Please take a look at the website and select a similar board that you would be
willing to accept once we have confirmed your selection then we can ship the
replacement goods ASAP,

Best Regards


Scan Computers

/I]

The board that blew was an msi k8neo platinum s754, now i had to buy a replacemnt for thif myself and there is no point in chooseing another s754 board (also originally it cost £70 and they do not cost anywhere near that now). Could i replace it instead with this http://www.scan.co.uk/Products/Produ...oductID=405139 in the same price bracket.

Also, how do you order it as a free of charge replacement online, i cant see anything in my account to do this.

Many thanks
Ben.

Some input on this would be greatly appreciated, would like to get the replacement asap, may upgrade my system sooner than expected.

The best advice I can give is to ask this question to the returns department Here and they can then advise you regarding this.

Best Regards,

Done that, thanks for the advice.

In regards to the free delivery - if you read the guide Steve did it should assist you in activating it :)

The link is http://www.hexus.net/content/item.php?item=1482

If you have any issues, let us know and we'll try to assist you further.

The delivery should be free anyway as its going to be a replacement item, i doubt i qualify for the free delivery on normal items as i dont post often enough.