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Thread: RMA queries

  1. #1
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    RMA queries

    How long does it take for Scan to answer RMA queries? I mailed Scan through the website around 9am yesterday, and it still hasn't been answered yet.

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    Same here. Do they answer to the email address you provide? Because I lost my scan account details.

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    We have a backlog at the moment, which we are working through as quickly as we can, if its urgent it may be best to call us on our support number 0870 755 4747.

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    Hi scan

    hows the backlog going as I still haven't recieved a reply

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    Not good, may be best to give us a call.

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    Done so

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