Cheque Refund

[markspeed]

I'm just wandering if any of the Scan guys can help me out.

I took out finance on a scan order towards the beginning of last month. I made changes to this order; changing the graphics card for a cheaper one and eventually cancelling the order for the case.

I phoned up on the 18th of September and was told that I would receive a cheque refund within 7-10 days.

Today is the 11th working day and I have not yet received anything.

I would just like to know what the situation is

Thanks

Mark

[DavidM]

Please PM me your real name, and invoice number (or agreement number) and i'll check into this for you.

[markspeed]

You have a new message

Thank you for your help

[markspeed]

Hi DavidM,

just wandering whether or not you've been able to look into my problem for me?

Thanks

[DavidM]

Yes, and passed it to the relevent people to sort out for you

reminder sent for you as well.

[markspeed]

Yes, and passed it to the relevent people to sort out for you

reminder sent for you as well.

Excellent. Thank you for your help.

Reminder sent for me as well? I'm slightly confused

[DavidM]

I mean reminder sent to the relevent person as well to sort it for you.

[markspeed]

Thats great. Thank you.

Don't mean to be a pain, but do you have any idea of the current situation regarding the refund? If not is there anyone in particular that I could get in contact with?

[DavidM]

I've already done the chasing for you

[markspeed]

Nice One. Can I expect the refund in the next few days?

I'm looking to make an order you see.

[markspeed]

Received an email with all the details

Thanks once again for your help

[DavidM]

No problem