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Thread: Replacment ASrock 939Dual - Depatch date overdue

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    Senior Member cptwhite_uk's Avatar
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    Replacment ASrock 939Dual - Depatch date overdue

    Invoice No: ******
    RMA ****

    Hi guys, I returned a ASrock 939Dual motherboard to you the beginning of last week, I have since had an e-mail confirming the fault and a second confirming that a RMA is completed, upon referring to the RMA status on the site it's at stage 2, the replacement motherboard hasn't been dispatched yes the estimated dispatch date was 2 days ago.

    The motherboard is in stock, so I don't see the problem? Can someone just chase this up for me and let me know the situation.

    Much appreciated
    Last edited by DavidM; 21-09-2006 at 06:31 PM. Reason: details removed

  2. #2
    Senior Member cptwhite_uk's Avatar
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    • cptwhite_uk's system
      • Motherboard:
      • MSI B450i Gaming plus Wifi
      • CPU:
      • AMD Ryzen 3700X
      • Memory:
      • 16Gb DRR4 Trident Z 3200 C16
      • Storage:
      • Adata XPG SX8200 Pro 1Tb NVME SSD
      • Graphics card(s):
      • RX 6800 16Gb
      • PSU:
      • Corsair SF600 Gold
      • Case:
      • Ncase M1 v6
      • Operating System:
      • Windows 10 Pro
      • Monitor(s):
      • Dell S2721DGF (2560x1440 144Hz Nano IPS)
      • Internet:
      • Bt 500 Mbps
    Cheers for deleting David - but what can someone do with those details?

  3. #3
    Senior Member cptwhite_uk's Avatar
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    • cptwhite_uk's system
      • Motherboard:
      • MSI B450i Gaming plus Wifi
      • CPU:
      • AMD Ryzen 3700X
      • Memory:
      • 16Gb DRR4 Trident Z 3200 C16
      • Storage:
      • Adata XPG SX8200 Pro 1Tb NVME SSD
      • Graphics card(s):
      • RX 6800 16Gb
      • PSU:
      • Corsair SF600 Gold
      • Case:
      • Ncase M1 v6
      • Operating System:
      • Windows 10 Pro
      • Monitor(s):
      • Dell S2721DGF (2560x1440 144Hz Nano IPS)
      • Internet:
      • Bt 500 Mbps
    Bump, anyone fancy giving me an answer on this one?

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    I've had a similar problem in that the RMA returns is taking much longer than it should. I think they have had a large amount of RMA's in a short period of time and they cannot cope with demand.

    Basically turn around time has increased several times for no obvious reason. Hope this helps a bit.

  5. #5
    Senior Member cptwhite_uk's Avatar
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    • cptwhite_uk's system
      • Motherboard:
      • MSI B450i Gaming plus Wifi
      • CPU:
      • AMD Ryzen 3700X
      • Memory:
      • 16Gb DRR4 Trident Z 3200 C16
      • Storage:
      • Adata XPG SX8200 Pro 1Tb NVME SSD
      • Graphics card(s):
      • RX 6800 16Gb
      • PSU:
      • Corsair SF600 Gold
      • Case:
      • Ncase M1 v6
      • Operating System:
      • Windows 10 Pro
      • Monitor(s):
      • Dell S2721DGF (2560x1440 144Hz Nano IPS)
      • Internet:
      • Bt 500 Mbps
    Board arrived today. Problem sorted.

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