Returning an item months later?

I bought a Sharkoon majestic 5.1 headset from you a few weeks ago. Recently iv noticed cracks forming around the screws on the USb control box. I called up and explained the situation and got a RMA number sorted.

My problem is iv just started at uni, and its a hassle i dont need at the moment. Is there any chance of me postponing the return & replacement of the headset control box until christmas(dec. 15th) when i get home? Ill have more free time and getting it delivered/picked up wont be a problem them.

thanks in advance.

any advice guys?

Andehh

Please PM me your invoice number and ill have a look into the issue,

Regards

PM sent, thanks for the help. :)

any offical response?

If it cant be done im already stretching the deadline for returning it considerably.

thanks

We'll check on monday... we don't really get chance to go through the forum on Saturday :)

(Besides - I don't think Phil was working this saturday ... lucky chap :))

Thanks David, just a reminder to say im still hoping to return this product in december. i havnt used it since the cracks appeared(havnt needed to use it at uni) yet id still like a definitive answer asap.

thanks again guys. :)

yea not a problem

Provided the headset is still under 12 months old when you want to send back, its not a problem

When ur ready, drop us a line and we will arrange another RMA number for you to return the headset

Hope thats ok for you :)

Andy

just what i wanted to hear, cheers guys. :D