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Thread: RMA Question

  1. #1
    Member Trash Man's Avatar
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    RMA Question

    Got an email today following an RMA, saying

    Current status of your RMA: Completed

    Depending on your original request, replacement goods or a refund will be issued shortly.

    I did not know that I could get a refund. Would it be possible to change my option to a refund, or make up the money towards another board? Rather then a replacement.

    Cheers

    Living and dying laughing and crying
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    Life in the fast lane is just how it seems
    Hard and it is heavy dirty and mean

  2. #2
    Retail Sales Manager Chris P's Avatar
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    I have forwarded your request onto the Return dept for you

    Regards

  3. #3
    Moderator Philipp's Avatar
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    Trash Man,

    Please PM me your invoice/returns number and ill have a look into it for you,

    Regards

  4. #4
    Member Trash Man's Avatar
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    hehe you guys are to fast I have already recieved the replacement board.

    Post my duff board Thursday around 4pm, you guys checked it Friday and I had the new one Monday morning

    Was no biggie, I was just going to update it to the model above what I have as it has no chipset fan.

    Thanks for the great service

    Living and dying laughing and crying
    Once you have seen it you will never be the same
    Life in the fast lane is just how it seems
    Hard and it is heavy dirty and mean

  5. #5
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    You may not have been able to get a refund, it depends on what was agreed when your RMA was issued, on a general note anything over 28 days from purchase will be replaced.

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