No reply on online Customer Support service

Still waiting a response from Customer services which i posted 2 days ago:mad: , i have the query log number and invoice number if anyone can help

Im acting on My mothers behalf, just want to know if i can ammend the order to speed things up a bit....

3 items she is wishing to change:

1. CORSAIR HX 620W MODULAR PSU

for

620W Enermax Liberty Modular Series SLi - ELT620AWT aPFC ATX2.2 2xPCI-E 12cm Quiet Fan
Scan Code: LN12075

2. 1GB XFX 7950XT GX2 DUAL GPU M

for

1Gb XFX 7950GX2, PCI-E (x16), Standard, Mem 1200 MHz, GPU 500 MHz, 48 Pipes, S-Video/2xDVI-I
Scan Code LN14424

3. 19 Iiyama PLE1900WS-B Black (Which their shoulf be 2 of on order)

for

19" AG Neovo M-19S Silver TFT, 1280x1024, 12 ms, 500:1, 250 cd/m2, Speakers (Two Of)
Scan code LN10099

Also it was paid via V12 Finance, but my mum hasnt recieved any actual summary of what was purchased, any chance someone can email the order.

Please help, Cheers

Jumpinjaksflash

Hi jumpinjaksflash,
Give scan a phone call, quote them your OLQ number and they should be able to help.

Please contact Customer Services so we can amend the order for you

Regards

Unfortuantly i am trying to sort this on behalf of my mother, due to her work she is unable to phone, hense the need to ammend the order via email....

Please PM the real name and Post code the order was made under so I can look into this for you

If the amendments result in an outstanding balance we would need to speak to the card holder directly to authorise the payment.

Regards

Dawn from Customer services has now replied back today confirming the changes to the monitors, which are showing in stock.

I have taken the order down to the allocated picker and marked this as urgent, so tis should despatch tonight for delivery on Monday 23rd.

Apologies for any inconvenience and the delay so far

Regards