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Thread: Nvidia Purevideo - Stock?

  1. #1
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    Nvidia Purevideo - Stock?

    Any news on item LN9187, it's been out for quite sometime now.

    Thanks.

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    bump

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    bump bump

  4. #4
    mutantbass head Lee H's Avatar
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    • Lee H's system
      • Motherboard:
      • MSI Z370 Carbon Gaming
      • CPU:
      • Intel i7 8700K Unlocked CPU
      • Memory:
      • 16 GB Corsair Vengeance 3200 LPX
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    Sorry at the moment we've no ETA on the system for this I'm afraid ( I need this too for a system I've been building)

    As soon as I hear anything about this I'll let you know accordingly.

    Best Regards,

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    I was hoping to have heard by now (as I'm sure you were too). Any update, this has been a long time coming.

    Thanks.

  6. #6
    Retail Sales Manager Chris P's Avatar
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    Our supplier cannot confirm an ETA at the moment due to a stock shortage as soon as stock is available in distribution we can then provide an ETA for you and the web site will be updated

    Regards

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    Chris, thanks. My delayed email (yesterday) said ETA was 30/11/06, I don't know if that's accurate or just a system generated date.

  8. #8
    Retail Sales Manager Chris P's Avatar
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    We are now showing 10 pieces, arived in today

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    Am I on the list for mine to ship now?

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    You've now gone crazy! My original order with PureVideo CD's on which I cancelled online on 20th Nov has shipped along with my new order with the CD's on also! You're sending me too many CD's and some other bits I cancelled on my order ending 787.

    Help!

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    Given the lack or response I'll refuse to accept the order ending 687 when City Link deliver today and accept the correct order ending 416.

    I assume I'll be getting a prompt refund since I cancelled the order last Monday or Tuesday.

    Thanks.

  12. #12
    Retail Sales Manager Chris P's Avatar
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    Apologies for any inconvenience, it seems CS did not pick up on the E-mail you sent saying you would re-order when the parts appear in stock. Maybe they though you were referring to the OOS item, which was removed from the order and the E-mail did not explain you wished to cancel the order whole order.

    Please reject the delivery and once this arrives back @ scan we can process a full refund for you.

    Regards

  13. #13
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    Chris, thanks. The removal of one item and the cancellation email were some time apart (weeks?), it seems pretty clear to me the cancellation was for a complete order (the tick box says to cancel the order, not part cancel).

    Anyway I'll reject it when CL arrive.

    Thanks.

  14. #14
    Retail Sales Manager Chris P's Avatar
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    odd ?

    The query didnt come through as a cancel order OLQ ?

    I will look into this for you now

    Regards

  15. #15
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    Neither Parcel is showing that it's out for delivery today although both arrived at the City Link Depot on Saturday. They're not answering their phone either (4.30pm). Is there anything you've done to stop the order or can do to give them a nudge?

    Thanks.

  16. #16
    Retail Sales Manager Chris P's Avatar
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    Please conatct Customer services so they can contact the courier for you

    Regards

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