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Thread: Hi

  1. #1
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    Hi

    Hi, I made an order on monday and I am having an issue with it. Already sent PM to David and Chris regarding the order. Please check PM inbox.


    P.S. It is my first time ordering from scan. Hope it won't be a first bad one.

  2. #2
    Retail Sales Manager Chris P's Avatar
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    Your has been marked as urgent for despatch tonight for delivery tomorrow.

    I will keep an eye on this order for you and ensure this ships.

    Best Regards

  3. #3
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    Many thanks and have a good holiday.

  4. #4
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    Chris, can you double check my order again please? I have yet to receive any emails or whatsoever regarding it. Thanks.

  5. #5
    Retail Sales Manager Chris P's Avatar
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    Please be patient, orders can be picked up until 9pm.

    I will make sure this is completed before the end of today for you

    Best Regards

  6. #6
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    Thanks, please do keep me posted.

  7. #7
    Moderator DavidM's Avatar
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    You'll receive your auto-update emails, and the status can also be checked on the Support page under parcel tracking as well.

  8. #8
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    I trust real time update from SCAN staffs compared to the auto-update mails to be honest. It's a better way of assuring a customer and let them have a peace of mind regarding the order.

    Just checked the parcel tracking, it says estimated delivery date 20th december, but its 21st now. And it only has 2 ticks out of 4, at the moment on the second stage for me which is the payment authorized thing.

    But I shall wait till 9 PM as adviced by Chris.

  9. #9
    Retail Sales Manager Chris P's Avatar
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    Your order has just been completed dude

    Automated confirmation will follow shortly...

    Merry Christmas

  10. #10
    JagerBomber Mossy's Avatar
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    Merry Christmas!
    __________________
    Make it idiot proof and someone will make a better idiot.

    Error exists between Keyboard & Chair replace User and press Any Key!

    .... Where's the Any Key???


  11. #11
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    Cheers. I shall be using scan from now on for computer purchases. Merry christmas to all of you too!

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