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Thread: What's the delay?

  1. #1
    Senior Member grayg1's Avatar
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    What's the delay?

    My RMA got its invoice number for return to me and is all packed up and was said to be shipped out yesterday but that hasn't happend. What's delaying it?

    Thanks again

  2. #2
    Retail Sales Manager Chris P's Avatar
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    Please PM me the RMA number mate

  3. #3
    Senior Member grayg1's Avatar
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    • grayg1's system
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    update?

  4. #4
    Not mad just max with a long beard Mad-Max's Avatar
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    Give them a ring Grayg1, it will be quicker

  5. #5
    Senior Member grayg1's Avatar
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    • grayg1's system
      • Motherboard:
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      • CPU:
      • i5 3570k
      • Memory:
      • 24GB Patriot Viper 3 (x2 8GB, x2 4GB)
      • Storage:
      • Crucial 240GB M500 | 1TB Samsung F3
      • Graphics card(s):
      • MSI R9 270X 4GB
      • PSU:
      • Corsair HX650
      • Case:
      • Nanoxia DS1
    The people on the phone aren't normally as helpful as people here, anyway too late now for it to be delivered before the weekend so I can take my time about finding out whats up.

  6. #6
    Not mad just max with a long beard Mad-Max's Avatar
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    • Mad-Max's system
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      • Memory:
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      • Storage:
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      • PSU:
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    If they sent it today it would be at yours for tuesday/wednesday, as they don't send RMA's at the weekend.

  7. #7
    Moderator Philipp's Avatar
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    grayg1

    Your card has been returned to XFX for confirmation of the fault, We should have this confirmed on Tuesday at which point the replacement will be dispatched the same day.

    Best Regards

  8. #8
    JagerBomber Mossy's Avatar
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    Quote Originally Posted by grayg1 View Post
    The people on the phone aren't normally as helpful as people here,

    They are the same people on the phone that are on here BTW
    __________________
    Make it idiot proof and someone will make a better idiot.

    Error exists between Keyboard & Chair replace User and press Any Key!

    .... Where's the Any Key???


  9. #9
    Senior Member grayg1's Avatar
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      • Motherboard:
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      • i5 3570k
      • Memory:
      • 24GB Patriot Viper 3 (x2 8GB, x2 4GB)
      • Storage:
      • Crucial 240GB M500 | 1TB Samsung F3
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    not everyone

    besides I wouldn't want phillip and chirsp thinking I was cheating on them asking questions elsewhere.. lol!

    and thanks

  10. #10
    Senior Member grayg1's Avatar
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    • grayg1's system
      • Motherboard:
      • Asus P8Z77-V LX
      • CPU:
      • i5 3570k
      • Memory:
      • 24GB Patriot Viper 3 (x2 8GB, x2 4GB)
      • Storage:
      • Crucial 240GB M500 | 1TB Samsung F3
      • Graphics card(s):
      • MSI R9 270X 4GB
      • PSU:
      • Corsair HX650
      • Case:
      • Nanoxia DS1
    Has XFXs word come through? Should I phone you up? Should I wait until later today?


  11. #11
    Senior Member grayg1's Avatar
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    • grayg1's system
      • Motherboard:
      • Asus P8Z77-V LX
      • CPU:
      • i5 3570k
      • Memory:
      • 24GB Patriot Viper 3 (x2 8GB, x2 4GB)
      • Storage:
      • Crucial 240GB M500 | 1TB Samsung F3
      • Graphics card(s):
      • MSI R9 270X 4GB
      • PSU:
      • Corsair HX650
      • Case:
      • Nanoxia DS1
    Ok so it is now supposed to be being pretested before it get's sent back, any idea how long that will take?

    I can't check my RMA on your website anymore for some reason, I enter in the details and it just says RMA not found.

  12. #12
    Moderator Philipp's Avatar
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    • Philipp's system
      • Motherboard:
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      • CPU:
      • Intel i7 4770K
      • Memory:
      • 16GB Corsair DDR3
      • Storage:
      • 500GB Samsung Evo
      • Graphics card(s):
      • EVGA 980Ti
      • PSU:
      • Corsair 550W RMX
      • Case:
      • Fractal Design Node
      • Operating System:
      • Windows 10 Home
      • Monitor(s):
      • 27" ROG Swift
      • Internet:
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    grayg1,

    You have PM

  13. #13
    Senior Member grayg1's Avatar
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    • grayg1's system
      • Motherboard:
      • Asus P8Z77-V LX
      • CPU:
      • i5 3570k
      • Memory:
      • 24GB Patriot Viper 3 (x2 8GB, x2 4GB)
      • Storage:
      • Crucial 240GB M500 | 1TB Samsung F3
      • Graphics card(s):
      • MSI R9 270X 4GB
      • PSU:
      • Corsair HX650
      • Case:
      • Nanoxia DS1
    and now so do you

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