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  1. Re: RAID configuration is lost on a N4100 - HELP!!!!

    Dear Sir,

    Your ticket assign for N5200PRO, thus why we can't found you post on N4100/N4100+, thus we would arranage enginner reply for you ASAP.
  2. Re: RAID configuration is lost on a N4100 - HELP!!!!

    Dear Sir,

    We could visit following 2 link:
    THECUS WEB PAGE->SUPPORT->TECHNICAL SUPPORT->http://www.thecus.com/support_tech.php?set_language=english

    http://esupport.theucs.com
  3. Re: RAID configuration is lost on a N4100 - HELP!!!!

    Dear Sir,

    On theory even V1.3.04 would saw the data after rebuild completed, thus please provide the CONF.BIN to http://esupport.thecus.com for us analysis for you.
    SYSTEM->CONFIG...
  4. Re: RAID configuration is lost on a N4100 - HELP!!!!

    Dear Sir,

    This EZK-163798 ticket been replied, we found this N4100 come form RAID0, and RAID0 without HDD data protection and pervent HDD damage function, unfortunely the HDD4 damaged thus seem...
  5. Re: RAID configuration is lost on a N4100 - HELP!!!!

    Dear Sir,

    Please visit following link:
    http://www.thecus.com/support_tech.php

    or

    contact with http://esupport.thecus.com directly.
  6. Re: RAID configuration is lost on a N4100 - HELP!!!!

    Dear Ethan,

    It was replied Apr 28 2008 03:51 PM (GNT+8), please check with your mail.


    Dear Sunny,

    It was replied Apr 28 2008 05:34 PM (GNT+8), please check with your mail.
  7. Re: RAID configuration is lost on a N4100 - HELP!!!!

    Dear Sir,

    Would you please provide the ticket number for us tracking?


    Yvon.
  8. Re: RAID configuration is lost on a N4100 - HELP!!!!

    Dear Jesseyen,

    Please update to http://www.thecus.com/Downloads/beta/n4100upgrade.1.3.05.3.bin and than provide the CONF.BIN to http://esupport.thecus.com for us analysis.

    SYSTEM->CONFIG...
  9. Re: RAID configuration is lost on a N4100 - HELP!!!!

    Dear Sir,

    Please check the reply mail.


    Yvon.
  10. Re: RAID configuration is lost on a N4100 - HELP!!!!

    Dear Sir,

    If we could access to admin configuration web page, please mail the CONF.BIN to support@thecus.com for us analysis.
    SYSTEM->CONFIG MGMT->DOWNLOAD

    Yvon.
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