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Thread: Help please! Alienware vs Scan 3xs systems both spec'd need to decide

  1. #49
    Senior Member kalniel's Avatar
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    Quote Originally Posted by Blitzen View Post
    No-one has actually given a reason to go AW over Scan yet.
    I already did actually

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    Quote Originally Posted by arbitor View Post
    Its a tough question you have asked to be fair, i dont know if there is any alienware owners on here, so there goes your advice, alot of the people on this forum buy from scan so they even if they have bought a screen and received good CS are reccomending scan on no real basis of the machine,
    My colleague at work doesn't recommend Alienware after his experience. I'm sure you can count me as someone who has experience of Alienware as I listened to this guys full story!

  3. #51
    Senior Member kalniel's Avatar
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    Quote Originally Posted by Spartans View Post
    Thanks Kalniel, I did not see any soundproofing options apart from water cooling?

    Also, there is no TV tuner listed, would you consider it a problem to instal an after market one?
    Sorry for the late reply. Alienware used to offer foam soundproofing as an option.. I see they've dropped it so maybe it's not needed anymore. Maybe worth giving them a ring about it.

    It's not a problem at all to install an aftermarket TV Tuner - adding/changing components to an Alienware computer is a joy

  4. #52
    Senior Member mcmiller's Avatar
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    Spartan all these machines you are picking are going to give prity much same performance levels give or take a few % which you probadly wont notice unless your into benchmarking, you need to start looking at other issues like warranty customer service how easy it is to return it if its faulty.

    You can buy that acoustic foam youself and it put it in

  5. #53
    Banned arbitor's Avatar
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    Quote Originally Posted by amjedm View Post
    My colleague at work doesn't recommend Alienware after his experience. I'm sure you can count me as someone who has experience of Alienware as I listened to this guys full story!
    There somewhere down the line is a problem like this with evvery company.

    The point i was making was that alienware being a bigger player prob have more probelms just by the number of machines they shift compaired to scan.

    tbh im over this, scan fest on this forum always will be, i like them, they are good,but so are other places. chillblast after doing some reading up seem ok too.

  6. #54
    Senior Member mcmiller's Avatar
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    Quote Originally Posted by arbitor View Post
    tbh im over this, scan fest on this forum always will be, i like them, they are good,but so are other places.
    I think your being overly harsh, i think ppl on here tend to recommend scan alot more because they are easy to talk to, in forums on phones etc.. where as ebuyer, ocuk can be rather hard to speak to (using them as examples).
    I have read some horror stories on here about ocuk, but when i had problem it was sorted np same with ebuyer whereas when i had a prob with scan i found the customer service fella rather annoying and infuriating to point where i complained on scans forum, and they very kindly sorted it for me.

  7. #55
    Banned arbitor's Avatar
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    Yes i know what your saying, but ocuk, and ebuyer are hardly renowned for thier systems, ( if they do them at all) Scan systems are great from what i have read in cpc and what not, but you cant base one of thier systems on your expeirence with them for another component.

    Although saying that all components are universal so in theory the only thing that should decide one company from another is how it looks... and their customer service.. so i guess its horses for courses

  8. #56
    Senior Member kalniel's Avatar
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    Quote Originally Posted by arbitor View Post

    Although saying that all components are universal so in theory the only thing that should decide one company from another is how it looks... and their customer service..
    There's quite a bit more to it than that

  9. #57
    Banned arbitor's Avatar
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    Yes there is but why?

    people say to me whats better out of two brands then really the only thing it "should" come down to is CS as the compaonets are in reality all availbile to every brand so why should a mesh break any faster than anything else?

  10. #58
    Senior Member kalniel's Avatar
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    • kalniel's system
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    The way it's put together?

  11. #59
    Yeah dude! NightshadowUK's Avatar
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    Okay look at it this way. A lot on the people on this forum recommend Scan due to their excellent service over the web, in forums, and on the phone.

    Living in Bolton I very rarely deal with Scan in this way, I drop by their HQ instead. I talk the the staff in person, experience their tech support first hand and chat with other customers while I wait. From all this, I can conclude that Scan are flat out awesome.

    So not only do you know how good they are to deal with in terms of mail order (thanks to the other posts in this thread), but you now know that, for want of a better phrase, 'behind the scenes' the guys and girls at Scan really do everything they possibly can to make for an excellent customer experience.

    Based on this, you know that you won't go wrong when buying your system from Scan. However, if you've already made up your mind and ruled Scan out then state so because if you don't, people are going to continue recommending Scan and it'll be falling on deaf ears.

  12. #60
    Banned arbitor's Avatar
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    Quote Originally Posted by kalniel View Post
    The way it's put together?
    How many ways are there?

  13. #61
    JagerBomber Mossy's Avatar
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    Well if you decide Scan I will look after you with extra special care, thank you NIGHTSHADOWUK for your kind words which are correct we do try our best. I can not comment on how many systems we ship compared to our competitors as I do not have this information but I can tell you that we ship a lot of machines to different end users.

    We pride ourselves on quality so it is beneficial to us to ship working computers with a very low returns rate. We only use the highest standard of equipment and will never recommend products which are likely to corrupt your system 6 months down the line.

    A case should not be the deciding factor on your choice between competitors as usually it's whats inside the case that matters, (I am sure you have heard that saying in different context)

    Regards
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    Senior Member Merlin4458's Avatar
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    spartan why dont u put ur final choices up in ur next post.

    The chilblast and the scan that is

    any we can go over what is better in terms of bang for your buck, and what is better for customer service/warranty

    jb
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    Merlin, Paul and Arbitor (amongst others), I really appreciate all your help.

    To cut a long story short, someone hit the nail on the head, I wanted an Alienware when I was younger, but could not really afford one. Now I am in a position to buy one and found one with decent specs at an almost reasonable price. However, the case although it looks nice, is aimed at a market about 10 years younger than me (at least).

    Anyway, my Scan set up is this:

    System Overview

    Custom Coloured Cases: *No Custom Colour Required*
    Case: Akasa Mirage-62 V2 Midi Tower Case - Hi-End - Overclockers & Gamers Best Choice
    CPU: Intel Core 2 Quad-Core Q6600 775 2.40 GHz 1066MHz FSB 8MB Cache Retail
    CPU Cooler: Zalman CNPS9700-LED Super Aero Flower Cooler (775 AM2 754 939 940)
    Overclocking: 3XS System Core-Logic Overclocking *0 - 10%*
    Memory: 4GB (4x1GB) Corsair XMS2 Dominator DDR2 PC2-6400 (800) Non-ECC Unbuffered CAS 5-5-5-15 DHX
    nVidia VGA-The Way It's Meant To Be Played™: 768Mb XFX 8800GTX Extreme PCI-E (x16) Mem 1900 MHz GPU 600 MHz 128 Stream 2x DVI HDTV
    ATI VGA: *No ATI VGA Card Required* (nVidia required)
    System Drives: 500 Gb Samsung HD501LJ Spinpoint T SATA300 7200 rpm 16MB Cache 8.9 ms NCQ
    Storage Hard drives: 500 Gb Samsung HD501LJ Spinpoint T SATA300 7200 rpm 16MB Cache 8.9 ms NCQ
    Backup: *No Back up Required*
    Backup Accessories: *No Media Required*
    Floppy Drive Flash - Card Readers & Writers: Mitsumi FA404M 1.44 Black FDD+Int USB2 7 in 1 Card Reader Fits in 3.5" FDD Bay
    DVD ROM DVD Writer: *CD DVD Not Required*
    DVD Writer : Lite-ON LH-20A1S-11C LiteOn 20x DVD±R 8x DVD±DL DVD+RW x8 -RW x 6 DVD-RAM x12 SATA Retail
    Sound Card: Creative X-FI Xtreme Gamer PCI 7.1Ch Sound Card OEM
    Operating system: Microsoft Windows Vista Home Premium 32Bit
    Software - DVD Decoding: NVIDIA DVD - Gold Edition Dolby 5.1 Digital Headphones Dolby Pro Logic IIx
    Software Security: Symantec Norton Internet Security 2007 OEM 1 Year Subscription
    Keyboards Keyboard & Mouse Pack: Logitech Cordless Desktop LX 710 Keyboard with Laser Mouse
    Speakers: *Speakers Not Required*
    Headphones: *Heaphones Not Required*
    Acoustic Sound Proofing: AcoustiPack Deluxe (v2) Acoustic Material Kit
    Extended Warranty: Standard 3XS System Warranty
    I would like to change both Hardrives to 2 x 500 Gb Seagate ST3500630AS Barracuda 7200.10, SATA300, 7200 rpm, 16MB Cache, 8.5 ms, NCQ

    Change the speakers to: Logitech X530 5.1 Speaker System 71W RMS - PC/DVD/PS2/XBox Ready

    Could I also change the DVD burner to a LiteOn 20X 20x DVD±R, 8x DVD±DL, DVD + RW x8/-RW x6, DVD-RAM x12, IDE, Black, OEM, Lightscribe

    Could you provide me with a full quote and let me know how I could order that spec with the finance option. An estimated shipping date would be great too.

    One final thing, I would like to get the 22" Samsung SM226BW, Widescreen LCD, 1680x1050, 2 ms, 3000:1, 300 cd/m2, Black monitor,

    ----------------------

    Above is the spec I have for Scan, on their config screen the total was £1,881.75 inc VAT, the monitor will be another £250 and something on top to upgrade the DVD burner, speakers and HDD drives.

    The Chillblast spec is this:

    Intel Core 2 Quadro Extreme QX6700 2.66GHz Quad Core overclocked to 3.0GHz

    Corsair XMS2-6400 C4 TwinX PC2-6400 2GB
    Corsair XMS2-6400 C4 TwinX PC2-6400 2GB

    Asus P5B Deluxe Motherboard LGA775

    Asus Geforce 8800 GTX 768MB PCIe Retail

    Akasa Mirage-62 Aluminum Case

    NEC AD7173A 18x DL DVD±RW LabelFlash Black OEM IDE

    OCZ GameXStream 600W PSU ATX 2.01

    Black Internal 3.5" 17-in-1 Card Reader

    Seagate Barracuda 7200.10 500GB 16MB Cache SATA-II

    Seagate Barracuda 7200.10 500GB 16MB Cache SATA-II

    Creative Sound Blaster X-Fi Xtreme Audio

    Microsoft Windows Vista Home Premium 32-Bit OEM

    Chillblast 2 year collect and return warranty with lifetime support

    Total products cost inc.VAT: £2,079.50

  16. #64
    Flat cap, Whippets, Cave. Clunk's Avatar
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    Youll need vista 64 bit with these systems.
    Quote Originally Posted by Blitzen View Post
    stupid betond belief.
    You owe it to yourself to click here really.

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