Avoid coolestpc.co.uk at all costs.

[Dark Sun]

This has got to be the worst seller I have come across on the internet. It is partially my fault for not researching the seller before buying.

I placed an order about 3 weeks ago and it still hasn't been dispatched. I sent many e-mails asking where my order is and heard nothing for 2 weeks. I then got an e-mail back saying "they are busy" and "have been away training" for a week. Great! This was over week ago. He then said he would send the order out with an "upgraded delivery". A week later and still nothing. No reply from him.

This company is a complete farce and avoid at all costs.

[Jay]

I would request my money back. How did you pay?

[Dark Sun]

I would request my money back. How did you pay?

Credit Card. The only reason I haven't reversed the transaction is because coolestpc is the only retailer I can find which stocks the part I want. I will give them until 30 days then I will contact trading standards and my credit card company.

I just wanted to warn the good folks of Hexus about the appalling service.

[Jay]

let us know how you get on

[moogle]

Seems alot of these unheard pc etailers seem to do this. What exact part did they have that is nowhere else?

[mycarsavw]

See my sig for another bunch of monkeys to avoid

[sgt cage]

hi there,

i was just wondering if you managed to sort this out? i am in the same position with them ive ordered from them and i have had no contact from them dispite my many emails.

can you let me know how you got on please?

thanks

[GoNz0]

sounds to me like they dont keep stock and place an order once they get it.

[sgt cage]

hi people,

well i got an email from someone at coolestpc.co.uk saying that with the shop being closed over the christmas period there was a delay and in the same breath said that they were out of stock now. so that means from me placing my order for a media lab vfd on the 20th december to the day they "reopened" which was the 6th jan they had sold out (they had them in stock when i ordered) so i think santa must of been there stocking up oe they were lieing.
the email said i would be issued with a refund the day they opened.

ive been in touch with the bank and they are going to pass it on to the fraudulent transaction department.