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Thread: Ebuyer replacement policy?

  1. #1
    Drop it like it's hot Howard's Avatar
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    Ebuyer replacement policy?

    Hi all,

    I'm shortly to be RMAing my Inno3d 7900GS to Ebuyer - I bought it in 2007, and it has a three year warranty.

    Obviously this card is obsolete now, so I'm wondering what Ebuyer will do? Replace, or refund? If they replace it, will I get an equivalent model in performance/price? Do I get to choose (and maybe pay a bit on top for a more expensive card)?



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    The late but legendary peterb - Onward and Upward peterb's Avatar
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    Re: Ebuyer replacement policy?

    They may repair it (or get it repaired) or replace it with a white box item. (One that has been repaired and tested to factory standards)

    But the best way to find out is to ask them - they are the only ones to give you a definitive answer.
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  3. #3
    Drop it like it's hot Howard's Avatar
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    Re: Ebuyer replacement policy?

    Didn't cross my mind to ask them when I rang them earlier Oh well
    Home cinema: Toshiba 42XV555DB Full HD LCD | Onkyo TX-SR705 | NAD C352 | Monitor Audio Bronze B2 | Monitor Audio Bronze C | Monitor Audio Bronze BFX | Yamaha NSC120 | BK Monolith sub | Toshiba HD-EP35 HD-DVD | Samsung BD-P1400 BluRay Player | Pioneer DV-575 | Squeezebox3 | Virgin Media V+ Box
    PC: Asus P5B | Core2duo 2.13GHz | 2GB DDR2 PC6400 | Inno3d iChill 7900GS | Auzentech X-Plosion 7.1 | 250GB | 500GB | NEC DVDRW | Dual AG Neovo 19"
    HTPC: | Core2Duo E6420 2.13GHz | 2GB DDR2 | 250GBx2 | Radeon X1300 | Terratec Aureon 7.1 | Windows MCE 2005
    Laptop: 1.5GHz Centrino | 512MB | 60GB | 15" Wide TFT | Wifi | DVDRW


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    Re: Ebuyer replacement policy?

    I know of one occasion where they refunded a 9 month old 7600GT to the full amount (£76 or so) and yet they still had stocks of 7600GT for like £35 :S

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    Re: Ebuyer replacement policy?

    When i RMA-ed my faulty RAMs they refunded the amount paid as well.

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    Re: Ebuyer replacement policy?

    Quote Originally Posted by Howard View Post
    Didn't cross my mind to ask them when I rang them earlier Oh well
    you fancied the girl on the phone so much your mind went blank?
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    Re: Ebuyer replacement policy?

    Quote Originally Posted by Zsev View Post
    When i RMA-ed my faulty RAMs they refunded the amount paid as well.
    +1 on my sat nav which was 11 months old
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