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    News - Samsung tablets now rank highest for owner satisfaction

    Meanwhile the Apple iPad sinks to its lowest market share ever – but the iPad Air is out today.
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    Re: News - Samsung tablets now rank highest for owner satisfaction

    The Guardian notes that UK electronics recycling company SellMyMobile.com experienced a 585 per cent surge in trade-ins following the iPad Air and iPad Mini 2 unveiling.
    Is that indicative of a lot of iSheep? And before the Apple fans start complaining - my point is that if you've already got a modern (i.e. current gen) iPad then what's the big deal about the new one. So the assumption has to be made that you're trading in solely to get "this years model".
    A new JD Power survey published yesterday shows that Samsung tablets are now the top rated for owner satisfaction.
    Getting back to the Samsung aspect of this, I'd agree with the JDP survey. I bought a Note 10.1 last year (at a phenomenal discount from Tesco/Samsung - it ended up costing me less than £200) and it's turned out to be a darned good buy. Yes, it's used mainly for content consumption (web, email, games, etc) but I've also used it for planning a garden makeover (using the S-Pen and camera) and various other non-consumption tasks.

    Build quality probably isn't as good as an iPad, (although is it just me or are the current ones more flimsy feeling than the v1 and v2 versions?), and the screen's a b*tch to keep clean, but apart from that I'm 100% satisfied. No intention of buying the Note 10.1 2013 because I really can't see any major advance over what I've got now.
    Android tablet manufacturers Samsung, Asus, Lenovo and Acer all saw large growth said the Guardian. An analyst speaking to the newspaper explained “Apple’s tablet market share decline was inevitable because it solely targets the premium segment of the market.”
    Erm, wasn't the Mini the product that was supposed to target the "mainstream" users. Being very bitchy I'd suggest that Samsung and Asus are doing well (at Apple's expense?) because they're turning out products that match, or exceed, Apple technically while being that bit cheaper. Apple on the other hand seems - to me at least - to be focussed solely on "we've got a super hires display" as their USP. Problem is that other people are coming pretty close - e.g. this years Nexus 7 beats the iPad Mini for resolution yet is more than £50 cheaper.

    EDIT: if anyone's buying a tablet now (perhaps for a Christmas present), I've just spotted that Tesco Direct are offering voucher codes to give you around 10% discount. And that's on top of prices that - in some cases - already have discounts. E.g. get this years iPad Mini for £229.
    Last edited by crossy; 01-11-2013 at 11:48 AM. Reason: Added Tesco Direct discount deal info

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    Re: News - Samsung tablets now rank highest for owner satisfaction

    duhhhh.. Surveys.. you know !!!

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    Re: News - Samsung tablets now rank highest for owner satisfaction

    Thanks for the heads up - just found the £20 off voucher for spending over £200 on a tablet. Planning to buy a Nexus 7 next week so perfect timing

    With TopCashBack I should get another few quid off

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    Re: News - Samsung tablets now rank highest for owner satisfaction

    Have you seen the price of the air? Its just stupid!
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    Re: News - Samsung tablets now rank highest for owner satisfaction

    Quote Originally Posted by Jay View Post
    Have you seen the price of the air? Its just stupid!
    £399 for 16GB, same as last years model. And since a lot of folks seem to have bought iPads last year, I guess this price point isn't seen as much of a dissuasion.

    No, what annoys me most about the Air is Johnny Ive's video ... "the iPad Air is just 7.5mm thin". That strikes me as someone in Apple PR has a hatred for the work "thick" as in "Oh my god, did he reheally just say '7.5 thick'. That's harsh. We, like, can't say that otherwise our customers totally won't get how thin this is". So Mr Ive, the iPad Air is ... "7.5mm THICK". <grr>

    Then again it also annoys me when Gregg Proops says "write me" when he means "write TO me" - especially as he goes all prissy and precious about other people's grammar faux-pas's. So maybe I'm just not very tolerant these days.

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    Re: News - Samsung tablets now rank highest for owner satisfaction

    ...but the iPad Air is out today.
    Also known as, the iPad. Idiotic marketing.
    Quote Originally Posted by Agent View Post
    ...every time Creative bring out a new card range their advertising makes it sound like they have discovered a way to insert a thousand Chuck Norris super dwarfs in your ears...

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    Re: News - Samsung tablets now rank highest for owner satisfaction

    What I don't understand is if Apple have such high customer satisfaction with their devices (as per the survey, almost top), why are they all rushing to trade in for a newer model (as per massive increase in trade-ins)?
    I have a Galaxy Note 2 which I'm very happy with, so I'm not looking to buy the Note 3 or another, newer phone.. if I wasn't happy with it, that's when I'd trade it in

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    Re: News - Samsung tablets now rank highest for owner satisfaction

    Quote Originally Posted by aidanjt View Post
    Also known as, the iPad. Idiotic marketing.
    Well, it could be worse, they could have just called it The New iPad.... again.

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    Re: News - Samsung tablets now rank highest for owner satisfaction

    As a note 10.1 owner, i'm not particularly satisfied with there software team.
    It's still running 4.1.2, got a notification of a software update the other day, thought finally it would get 4.3, but oh no it was a bugfix version of 4.1.2 that added no new features and had been out in other regions for months already

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    Re: News - Samsung tablets now rank highest for owner satisfaction

    Quote Originally Posted by keithwalton View Post
    As a note 10.1 owner, i'm not particularly satisfied with there software team.
    It's still running 4.1.2, got a notification of a software update the other day, thought finally it would get 4.3, but oh no it was a bugfix version of 4.1.2 that added no new features and had been out in other regions for months already
    Yep, Samsung software seem to have the attention span of a gnat.

    Consensus seems to be that if you want 4.4 then you'll have to go with a custom rom, but it's looking likely that Samsung will ship a 4.3 ROM for the "old" Note 10.1. There's been a lot of press that their older gear on 4.1 like the S3 will jump over 4.2.

    Personally though, if they're going to do a 4.4 ROM for the "2014" Note 10.1 then I can't really see the big deal in supporting the older one too - after all it's not as if they're wildly different. Although I suppose the same argument could be applied for the S4 and S3, the latter definitely getting kit-kat'd, the latter not (or at least not at the moment).

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    Re: News - Samsung tablets now rank highest for owner satisfaction

    I would imagine a decent brand name coupled with expandable memory goes a long way to making people happy.

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    Re: News - Samsung tablets now rank highest for owner satisfaction

    Quote Originally Posted by flufflogic View Post
    I would imagine a decent brand name coupled with expandable memory goes a long way to making people happy.
    You're 100% - based on my survey of 1 person! Youngest daughter (teenager) is looking for a tablet to replace her current 10" one (HP Touchpad) - so off to PC World we trotted at the weekend.. Was seriously trying to steer her to the iPad Mini 1st Gen - now the new one is out, the resulting price cuts on the "obsolete" one bring it into a reasonable price range.

    Pretty surprised then when she expressed a preference for the Galaxy Tab 3 8". "Sure", she said, "I can do FaceTime with the iPad, and it's got GarageBand if you fancy trying it. But I like the idea of being able to put in a card with a couple of seasons of Big Bang Theory and New Girl on it, so I can watch those in the car or on holiday". So I'm currently furiously trying to get a reasonable price on a Note 3 8.0

    The Nexus 7 - despite having a really good display didn't get to the short list because of the large bezels ... "ugly" was her description.
    Last edited by crossy; 04-11-2013 at 09:46 AM.

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    Re: News - Samsung tablets now rank highest for owner satisfaction

    Had a lot of devices over the past few years and by far my fave has to be my current Nexus 7 2012.

    My S4 Active isn't bad but honestly I prob would of gone for a Nexus 5 if I hadn't needed a new phone so quickly plus its nice that its 'waterproof'

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    Re: News - Samsung tablets now rank highest for owner satisfaction

    I find this quite odd as the Samsung software is (IMO) awful.

    Having owned a number of Android devices, I would take stock android over anything Samsung have touched.....and I still need to get around to rooting my GT2 so I can get the nasty software off of it......
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    Re: News - Samsung tablets now rank highest for owner satisfaction

    Quote Originally Posted by shaithis View Post
    I find this quite odd as the Samsung software is (IMO) awful.

    Having owned a number of Android devices, I would take stock android over anything Samsung have touched.....and I still need to get around to rooting my GT2 so I can get the nasty software off of it......
    Indeed one of the 1st things I did with my S4 Active was stick Cyanogenmod 10.2 on it - much better

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