Hi all
JustT-mobile to try for an upgrade to a Nokia N95, and the (very polite, friendly and honest) customer services lady quoted me exactly the same prices as if I was a new customer - £60 on Flext 35+WnW, £170 on Flext25+WnW.
Obviously I'm very disappointed - I'm out of contract and I know that existing customers have always been treated badly compared to new ones, but I thought things had got better since the last time I tried to upgrade!
So do T-mobile have a specific Retentions department who get to offer better deals? Or is this the best they're gonna do...?
Ta
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T-mobile to try for an upgrade to a Nokia N95, and the (very polite, friendly and honest) customer services lady quoted me exactly the same prices as if I was a new customer - £60 on Flext 35+WnW, £170 on Flext25+WnW.

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Yea, Carphone warehouse were doing deals on it last week when I was in store. 
