cancelling 3 contract early - can they do this?

[Alistair]

I am 10 months into a 18 month contract with 3 on videotalk 500 (£15/month for the life of the contract. I asked them for a cost to terminate the contract and they are sayng that I will be liable for £25/month if I cancel rather than £15/month becuase the tariff is discounted, but discount doesn't seem to apply if I terminate & maybe a cancellation admin charge too (£50?|)

Is this true or are the call-centre tryiing to pull a fast one?

[DR]

Why not just turn the phone off and put it in a draw if they try and charge you that?

[Alistair]

[QUOTE=DR;1363985]Why not just turn the phone off and put it in a draw if they try and charge you that?[/QUOTE

Yeah that my only other option & pay the 15 quid a month until it expires. Looking to see if anyone else had encountered the same problem on videotalk 500 or see if this was strictly a legit thing they could do ?

[MD]

Wire them 8 X £15 now so your account is in credit, advise them to terminate the contract as soon as the 18 months is up, put phone in drawer now and forget about it.

Matt.

[HSK]

they wont cut it off early unless u pay all the line rental etc up front. which is no point, coz u mite aswell have it runing n use whatever free mins/text u get with it n be payign the line rental.

my mum wanted to get hers cut off, coz she had got a cash back contract, but the company did a bunk half way through, and she didn't really want to keep paying the line rental at full. 3 was not very helpful.

[Alistair]

Wire them 8 X £15 now so your account is in credit, advise them to terminate the contract as soon as the 18 months is up, put phone in drawer now and forget about it.

Matt.

Thanks Matt

Thats what I'll do

UPDATE

Just got off the phone with the call centre in india - I cannot give them notice to cancel until 65 days before the contract is due to expire. So will set a date in my diary for early october - thanks again

[HSK]

^ that would be the best option to insure u don't pay any more on call costs etc (incase u end up going over ur free mins/text).

[mightymouse]

when i used to use 3 network i remember you can check the number of remaining minutes with the phone itself 3 web or something like that, why not just use it anyway since you're gonna pay for it and be careful