Originally Posted by
ghulam35
i got a problem with 3 mobile network, i got a call from 3rd party company offering me the contract i took up on the offer as my contract was running out, this was on the 4th of august and the next day i recieved the handset but did not like it and i found a better contract so i rang them up on the same day being the 5th of august to cancel, the person gave me an address to return the handset to, unfortunately i misplaced the address and rang them again but this time i was told someone from the customer service team will ring me back and give me the address (after he asked me bout the otehr contract i found and tellin me that they cant match it), however no1 rang me back and i totally forgot about it, until today when i got my bank statement and seen that da money had been debited out my account. so i rang back and i was told that i stil have the contract and have not cancelled it even tho they offered to buy out my existing contract with vodaphone. what do i do??? please helppp