My gf lost the back of her creative mp3 player, it was well out of warranty, when i spoke to them I expect a charge for the replacement however they just sent me one for free.
Nintendo I had a wiimote break just out of warranty phoned up Nintendo and they say it did matter, it was close enough and replaced it anyway.
Sony I had a Viao break inside warranty, they refused to fix it as the manufacturing date had been 6 months previous, so screwed me over and want 20 quid to even talk about a fault. There loss that was 9 years ago and the last Sony product that I bought.


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