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Thread: Samsung Galaxy nexus screen cracked

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    Chillie in here j.o.s.h.1408's Avatar
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    Samsung Galaxy nexus screen cracked

    Hi.

    how much does it cost to fix/replace the screen of the galaxy nexus device? i dropped my work's galaxy nexus and the screen is cracked with a small hole near the edge of the screen.

    the phone seems to still work and the screen is still responsive as ever but actual screen casing is cracked.

    I dont think its insured by work but just incase , how much is it to repair/replace? Same cost as the device? i hope not as im already stressing about it lol.

    Who would fix it? Samsung themselves or do i ask a specialist?

    I am based in london by the way if that helps.

    thanks

  2. #2
    aka .:iGi:. Calcutter DannyM's Avatar
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    Re: Samsung Galaxy nexus screen cracked

    Carphone Warehouse used to be good for repairs last time I checked an usually you find that they offer certified service centres for most manufacturers.

    Other then that, you could always try any phone shop. I'd assume sensing it to Samsung would be the last resort. Once you pay for replacement parts they will probably slap you with a nice service charge no doubt.

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  4. #3
    Chillie in here j.o.s.h.1408's Avatar
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    Re: Samsung Galaxy nexus screen cracked

    DOes the phone have to be bought from carphone warehouse or can i just pop round and ask them to quote me a price and how long it will take to fix?

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    Chillie in here j.o.s.h.1408's Avatar
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    Re: Samsung Galaxy nexus screen cracked




  6. #5
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    Re: Samsung Galaxy nexus screen cracked

    ouch...next time get a sgp case!

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    Re: Samsung Galaxy nexus screen cracked

    yeah! will do! now how am i gonna tell work i cracked the screen of there phone

    i might first head over to carphone warehouse and see how much they charge and get it fixed without company knowing!

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    aka .:iGi:. Calcutter DannyM's Avatar
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    Re: Samsung Galaxy nexus screen cracked

    No I'm fairly certain that you don't need to have made the purchase from carphone warehouse just go down and ask them see what they can do for you.

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  10. #8
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    Re: Samsung Galaxy nexus screen cracked

    That's the digitizer that's cracked not the screen the screen is under that and they are two separate pieces.

    If CPW want too much to fix it, I know the one here wanted 200 euro to replace the digitizer on a HTC Desire, then you may consider doing it yourself.

    I know it seems like a daunting task but if you search around and find a decent howto video to dismantle the phone it's actually quite easy.

    I dropped my HTC Desire 2 days after I got it and smashed the digitizer way worse than that and as stated above CFW wanted 200 euro to fix it, I ended up buying a replacement digitizer off ebay for 55 Euro and replaced it myself. You could not even tell it was not the original one.

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  12. #9
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    Re: Samsung Galaxy nexus screen cracked

    checked ebay and the digitizer aint cheap

    http://www.ebay.co.uk/sch/i.html?_nk....c0.m270.l1313

  13. #10
    Laird Of The Glen jimborae's Avatar
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    Re: Samsung Galaxy nexus screen cracked

    £69 isn't too bad to be honest and why are you so afraid of breaking a work phone, accidents happen.

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    Re: Samsung Galaxy nexus screen cracked

    its not £69. its £180. that £69 is for the nexus S. i need one for galaxy nexus

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    Re: Samsung Galaxy nexus screen cracked

    Hi. i phoned samsung and they refered me to a company called intercity based in birmingham and got quoted £130-£150 for it to be fixed plus £6.50 delivery charge.

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    ɯʎɔɐɹsɐʌʍ mycarsavw's Avatar
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    Re: Samsung Galaxy nexus screen cracked

    So you've saved £30 to £50 already.

    What did CPW quote?

    Why not ask work what their policy is, it was an accident after all.
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    Re: Samsung Galaxy nexus screen cracked

    I will as CPW soon and then after tell my boss what happened and as you say, the policy of how to deal with it.

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    Re: Samsung Galaxy nexus screen cracked

    When I used to run company mobile phones the network used to give us masses of kit credit to use to replace handsets rather than using insurance.

    TBH if there isn't a specific company policy on mobile phones that you're aware of as part of your employment contract that defines you are responsible then I don't see how they can make you pay for it anyway.

    Accidents happen.
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    Chillie in here j.o.s.h.1408's Avatar
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    Re: Samsung Galaxy nexus screen cracked

    Yea there is none as far as i know but there is for laptops and pc's that get assigned to us as we have to sign off an agreement for any pc/laptop we use

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