Thought my blackberry server was down, rebooted, still nothing was coming through to our blackberry's, then came across this...

Research in Motion admits BlackBerry services down in latest network outage
by Dan Worth

21 Sep 2012

Research in Motion (RIM) is suffering another embarrassing outage on its network as corporate account customers are left cut off from services on its BlackBerry devices.

Writing on its Twitter account, the BlackBerry UK team admitted the issues was affecting customers across a wider region, but gave no indication as to what the problem was or how many people it was affecting.

"We are investigating and apologise for any inconvenience."

When contacted by V3 for more information RIM merely reiterated this statement.

An accounts manager for Vodafone admitted the issue was affecting its customers, although laid the blame squarely with RIM.

"As far as we can tell all Blackberry services have gone down. This is a RIM issue and is affecting all devices across all networks," they said.

Vodafone added that issue was affecting all key services used by BlackBerry customers.

"We are aware that some customers are experiencing problems using BlackBerry services such as email, internet and BBM," it said.

"RIM are working on fixing this as a priority and we are in regular communication with them. We expect updates shortly."

BlackBerry corporate customers confirmed to V3 they had also been informed of the issue by Vodafone.

One company told V3 they had been informed by Vodafone that RIM expected to have the issue fixed within two or three hours.

Neither Vodafone nor RIM confirmed this information when contacted for comment.

So far it's not clear if the issues is only affecting Vodafone customers. O2 and EE had not replied when contacted for comment by V3 as to whether the issue was affecting their customers too.

The incident is an embarrassing echo of a similar even from last year in which customers around the world were left cut off from services for several days, forcing the firm to apologise profusely.