i was writing a memo or something and out of nowhere my LG 8120 froze. So I turned it off and on and the display was, to put it bluntly, f*cked! for example the turning on display was replaced with the turning off display and all the words were misplaced like instead of "menu" written in the normal place for menu it said "relist"! I do have insurance but wondered if there is an easier way to download some kind of debugging program or reset option. I have the software that came with the phone and I have Gthing if that helps.