Originally Posted by dangerous_dom
You just have to play them a little. Ask for be conected to the disconnections department and tell them striaght off you want to cancel your contract. Then when they ask why, say you have been offered a better deal and a free [whatever phone you want]. They will always make you an offer of a deal. Say you are still not sure and they will probably offer an even better deal. It depends who you speak to as well, because they are often commission based. Also sometimes helps to take the best deal you can get, but then phone up again and say you have reconsidered. They (in my experience) will offer you even more of a better deal. They did this week anyway.
This is how I got my 6230 free last year and then sold it on ebay for £150 a month ago. Same with my gf's T630, sold on ebay for £110. Pays for our calls anyway.
This year I Got - K750i FREE + O2 Online 200 for £20 a month (normally £30) and 300 mins a month (normally 200) and 50 Free texts.
Girlfreind got - K750i FREE + O2 200 for £17.50 a month (normally £30) and 50 free texts.
Both our bills are never more then £35 a month.