Orange Service Problems??

[richman]

Hey,

On my phone it is saying 'Limited Service' is anyone else experiancing network problems?

Rich

[MD]

got full bars here in the Midlands..

[richman]

Strange...

[Parm]

Full bars here in the midlands too.

[Ripper]

All is well in deepest darkest kent. Give customer service a call

[richman]

Iam on hold hung up three times on me been on for 15mins right joke

[jon bda]

Hey,

On my phone it is saying 'Limited Service' is anyone else experiancing network problems?

Rich

I had it last night for a while...while i was trying to ring up to get my upgrade phone as my contract ran out end of july. Then when i eventually got through i was told £149.99p for a K800i or £49.99p for a K750i...time to head to O2 i think...

[Taz]

I'm having problems registering my new SPV M600 (the new PDA-style Orange phone). This is how the conversation with Orange CS registrations department went today at 12.30pm. I called Orange CS and asked to speak to a technical person as I believe there's a problem with the SIM card:

Me: I'm having problems registering my SIM card on my new upgrade phone.
Orange CS: What's the make and model of the phone, sir?
Me: It's an Orange SPV M600
Orange CS: <pause>
Me again: It's an Orange SPV M600
Orange CS: Yes, but who makes it?
Me: Orange
Orange CS: Orange don't make phones. Is it a Nokia or Motorola?
Me: No
Orange CS: Who makes the phone?
Me: Orange
Orange CS: Orange don't make phones, is it a Sony Ericsson?
Me: No, it's an Orange SPV M600
Orange CS: Can you hold the line please...
Me: Yep!
Orange CS: Can you tell me who makes the phone?
Me: Orange
Orange CS: Is it a Nokia?
Me: <click>......brrrrrrrrrrrrrr....

I might end up sending it back as I have 7 days to accept it. If this is the level of knowledge of their technical department then it might be better to switch provider.

[Jonny M]

Orange ramped up the quality of their CS about a year ago when I got my contract, and I was very impressed by it. They have been total crap lately though, so I'm now with O2.

[richman]

Yea....i just signed up with Orange about a month back and have had to get intouch with their CS and have been on hold for ruffly 26mins it takes the biscuit this does.

Rich