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Thread: xp home restarts always-

  1. #1
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    xp home restarts always-

    Hi,

    Had a laptop today that needed a spring clean- defrag-malware sweep etc-all fine.
    The laptop ran for an hour with no probs-the owner then access email-just one from inbox-a notification form ebay on a recent sale. The user then went to restart only for it to reboot.After the screen showing " boot to safe mode...etc "( user pressed f8) xp goes to carry on and then stops and reboots-.
    User has avast antivirus on machine-is there any way of using this from a dos prompt??
    anyone have any advice at all on the situation?

    Many Thanks.

    Grafraith.

  2. #2
    I machine things !
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    Hmm, could be overheating - laptops have a habit of that. Has the user allowed it to cool before trying to enter safe mode again ? If not, try that.
    Another alternative would be to create a Bart PE bootable CD and run system/virus checks from that.

    Click here for more info on Bart PE -> http://www.nu2.nu/pebuilder/
    Original Trust ID was handsy with the following info...


    http://trust.hexus.net/user_profile.php?user=2849

    ..but I changed it to machinist to synch up with my forum name...
    http://trust.hexus.net/user_profile.php?user=44476
    ...no rating at the moment, as I haven't bought or sold against this ID yet.

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