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Thread: Invalid XP product key

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    Invalid XP product key

    Does anyone have the link, or even the phone number, for Microsoft support dealing with invalid product keys.

    My key is from XP, and I'm using a new XP SP2 disk for a clean install.....but it won't take the original serial.

    Thanks
    sig removed by Zak33

  2. #2
    HEXUS.social member Agent's Avatar
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    Make sure its in the same series. ie. A home key wont work with a pro disk, same for oem / retail versions ect...

    Service packs on their own wont affect keys, but the above will
    Quote Originally Posted by Saracen View Post
    And by trying to force me to like small pants, they've alienated me.

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    Does he need a reason? Funkstar's Avatar
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    Don't some of the large OEMs have their own keys too? for instance i don't think a generic OEM disk will work with a Dell number and vice versa.

    COuld be wrong on that, but i'm sure i read that somewhere (probably here)

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    LOL. Just posted this in another thread.

    This should see you right though.

    0870 60 10 100

    http://support.microsoft.com/gp/cont...sd=gn&ln=en-gb

    Well thats the one on the website. You should be able to get them to transfer you to the right department from there.

    Or use one of the numbers off SayNoTo0870.com, just search for Microsoft.

    http://saynoto0870.com/companysearch.php

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    Squirrely tigerboyce's Avatar
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    is this what your looking for:
    http://support.microsoft.com/default...b;EN-US;883254

    Or:
    http://support.microsoft.com/kb/310637/en-us

    this is the MS UK number, not specific to keys though 0870 60 10 100

    edit: ^yep that number :/

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    Quote Originally Posted by Funkstar View Post
    Don't some of the large OEMs have their own keys too? for instance i don't think a generic OEM disk will work with a Dell number and vice versa.

    COuld be wrong on that, but i'm sure i read that somewhere (probably here)
    Thats correct mate
    Quote Originally Posted by Saracen View Post
    And by trying to force me to like small pants, they've alienated me.

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    MS Support tells me that although both disks are OEM and XP professional, the serial number won't work. I have to use the original disk provided by the manufacturer (it was a bought system through Holly Computers, now deceased).

    Is this right? I can see how a serial number can be tied to a hardware configuration, but how can a cd installation of an OS be specific to a serial number?
    sig removed by Zak33

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    Quote Originally Posted by ibm View Post
    MS Support tells me that although both disks are OEM and XP professional, the serial number won't work. I have to use the original disk provided by the manufacturer (it was a bought system through Holly Computers, now deceased).

    Is this right? I can see how a serial number can be tied to a hardware configuration, but how can a cd installation of an OS be specific to a serial number?
    i sincerely doubt a small-fry company would have discs that are locked down in any meaningful way. what disc are you trying to use?

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    Does he need a reason? Funkstar's Avatar
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    Quote Originally Posted by ibm View Post
    Is this right? I can see how a serial number can be tied to a hardware configuration, but how can a cd installation of an OS be specific to a serial number?
    Yes probably. The serial and original disk could well be generic OEM. What disk are you trying to use, is it from a large OEM by any chance?

    I would have thought MS would be able to supply you with a compatible disk, or be able to change the number for you.

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    I was originally trying to use a recent OEM copy of XP SP2 I bought for my new build, but that didn't work.

    I'm now trying to use the original disks provided by Holly Computers when they built the original pc, but using BartPE to streamline the SATA drivers into place.

    Just out of interest, how do people use ordinary XP discs to install XP onto new builds with SATA drives? Do they all use PEBuilder?
    sig removed by Zak33

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    nLite normally.

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    Quote Originally Posted by ibm View Post
    Just out of interest, how do people use ordinary XP discs to install XP onto new builds with SATA drives? Do they all use PEBuilder?
    Just install it - I've never had a problem yet (note, I've never had to do RAID )

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    That's what I thought! Is it just RAID? But boot recognises the disks, so how come XP install needs SATA drivers streamlined onto the disk?
    sig removed by Zak33

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    TiG
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    IT doesn't need it streamlined onto the disk. You can do it via floppy disk and f6.

    Thats not going to help you with an OEM key attached to a previous disk.

    TiG

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    Or when you don't have a floppy disk drive....

    I'm just suprised that OEM disks are locked to certain keys....I wouldn't have thought that a producer the scale of Holly would have that kind of influence.
    sig removed by Zak33

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    from what i have read you can use a USB stick in place of a floppy drive for the RAID drivers
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