Windows XP BSOD While Installing

[ta2]

I have a new computer with an Intel DG33TL motherboard. Just after the initial phase (blue DOS-style) of the Windows XP install where it copies the files to the computer and says "Windows is starting...", a BSOD appears with the error "0x0000007B". I have tried updating the motherboard's BIOS. Any ideas what to do?

Thanks

[Behemoth]

It's either the ram your using or it's rhe IDE cable.

You could possibly have a faulty motherboard also.

[Mithrandir]

I would have thought ram or HD error.

[Behemoth]

Best way to test if it's ram is to get memtest 86 and run that for a few hours

[GAteKeeper]

All the times I have had this and copying errors it was the RAM

[McClane]

Have you got any sata devices? If so make sure you put some sata drives on a floppy and press f6, or whatever button it is, when you first start to install windows (the bit where it starts to copy files). I had exactly the same problem when building a computer for my sister recently and I'm 90% sure that was the stop code I was getting.

[Splash]

Any danger you could try a different Windows CD? Failing that it could well be RAM, Hard Drive, Optical Drive...

[Elspuddy]

i had this problem when i was installing xp on my new pc, but it turns out windows sata drivers was bad ( go xp home ) all i did was use nlite to put the a-bit sata drivers on there.

[Paul Adams]

STOP 0x7B = INACCESSIBLE_BOOT_DEVICE

I would assume you have a SATA hard disk and there is no in-box driver for XP, so you need to either change the mode of the SATA controller in the BIOS to emulate an IDE drive if applicable, or use F6 during setup and provide the relevant driver from the manufacturer.

http://www.intel.com/support/motherb...0811.htm#modes

SATA Modes (AHCI; Hot Swap)
The SATA controller has three modes of operation:

IDE mode - no AHCI, no RAID
SATA mode (sometimes called AHCI mode) - AHCI enabled, no RAID
RAID mode - AHCI enabled, RAID enabled
AHCI mode also allows for Hot Swapping drives.

Switching SATA modes in the BIOS after installing the operating system is not recommended when a SATA drive is the boot drive. Switching modes may cause an immediate blue screen with an 0x0000007b error code, followed by a reboot.

For complete information on the SATA Mode, refer to Changing and/or choosing SATA modes.

[EtheAv8r]

Agreed.... installing on SATA HD without F6 for drivers.....

[Nox]

is your XP sp2? if not, slipstream SP2 into it and try again - had to do that on my new laptop for XP to install.

Nox

[ta2]

Thanks for the advice everyone. We managed to get the motherboard to fake a USB flash drive as a removable disk so XP would read it with the F6 menu. The problem now is that we can't find the right drivers. I believe that the two drivers which would be needed are these:

iteatapi.inf (INF file of IT8211 ATA/ATAPI controller for Windows)
[Manufacturer]
%ITE%   = ITE.Mfg
"ITE IT8211 ATA/ATAPI Controller"

iaahci.inf (Windows* INF File for Intel(R) Matrix Storage Manager Driver)
[Manufacturer]
%INTEL%=INTEL_HDC,ntamd64
"Intel(R) 82801FBM SATA AHCI Controller"
"Intel(R) 82801GR/GH SATA AHCI Controller"
"Intel(R) 82801GBM SATA AHCI Controller"
"Intel(R) 631xESB/632xESB SATA AHCI Controller"
"Intel(R) 82801HR/HH/HO SATA AHCI Controller"
"Intel(R) 82801HEM/HBM SATA AHCI Controller"
"Intel(R) ICH9 SATA AHCI Controller"

iastor.inf (Windows* INF File for Intel(R) Matrix Storage Manager Driver)
[Manufacturer]
%INTEL%=INTEL_HDC,ntamd64
"Intel(R) 82801GR/GH SATA RAID Controller"
"Intel(R) 631xESB/632xESB SATA RAID Controller"
"Intel(R) 82801GHM SATA RAID Controller"
"Intel(R) ICH8R/ICH9R SATA RAID Controller"
"Intel(R) 82801HEM SATA RAID Controller"

Windows XP x64 edition will not accept anything from iteatapi.inf, it says that the drivers are not compatible with Windows XP x64 edition, yet this is the driver which is downloaded in the 64-bit file on the intel website.

We tried loading these two drivers:

"Intel(R) ICH9 SATA AHCI Controller"
"Intel(R) ICH8R/ICH9R SATA RAID Controller"

still the same problem. I would have thought that the AHCI driver would be the only one required, but it seems that the either the RAID driver is not correct or it is the ATAPI driver which is required.

Any ideas?

Thanks

[ta2]

I think I have got a bit confused with which driver we are meant to use. Tomorrow I will try setting the motherboard to RAID mode and using the "Intel(R) ICH8R/ICH9R SATA RAID Controller" driver.

[MD]

turn off AHCI in the BIOS and try it again. I had this problem recently, it turned out it was the BIOS HDD setting.

Also make sure your memory dimms are the right speed for the board. I have recently had some issues with some quick sticks which SHOULD clock down properly not allowing Windows to install. Swapped out the ram, installed windows an put the original RAM back in and its fine now....

Matt.