norton firewall problem, big problem!!
i have acquired the new firewall 2004 and currently have 2002 on my system. i went to install the software without uninstalling the previous version - i now know that i should have.
it failed and switched firewall to disabled. now i cannot enable it. i get a message saying that a system supervisor with admin access can re-activate it to uninstal it. however, it won't let me even though i have 1 account set up and i'm on xp pro.
anyone know how i can solve this without a format and start again?
Can't you uninstall it? Then try reinstalling the 2004 version?
it won't let me. keeps saying a system admin must enable it to un-install it. this is the problem. what ever i try!
As I don't have it, I'm not 100% sure, but does Win XP Pro need a administrator user anyway, like Win 2k? Can you create one? Are you sure you have full admin rights?
big: i have created another user called admin, wouldn't let me type administrator as there is one already apparently - i couldn't see it.
tried another account with full permission's but just wouldn't budge.
You checked that your user name (or he admin account) is in the administrator group?
how do you mean? my account was setup with the left hand button, full admin access ticked. if i've missed something, i don;t know what?
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