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Thread: Can't install/uninstall anything!

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    Can't install/uninstall anything!

    When i try and remove a program from 'Add/Remove Programs' and a friends PC (XP Home), I get the 'send - dont send' error report, and the same when i try and install software from original cd. I tried repairing windows but that didnt work after doing so either.. please help

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    Senior Member this_is_gav's Avatar
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    Re: Can't install/uninstall anything!

    Can you install Windows Installer?

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    Re: Can't install/uninstall anything!

    ill go try it, he only lives next door

  4. #4
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    • Bounty_Bam's system
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      • CPU:
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      • Memory:
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    Re: Can't install/uninstall anything!

    Got that installed but it still doesnt work. I also cleaned the HDD and the registry and still didnt work.

    in the eroor report log, it mentions:

    AppName: ikernel.exe AppVer: 6.31.100.1221

  5. #5
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    • Bounty_Bam's system
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      • CPU:
      • Intel Core 2 Quad-Core Q6600 G0
      • Memory:
      • 8GB (4x2GB) OCZ PC6400 800Mhz Platinum
      • Storage:
      • 1TB SATA, 500GB SATA
      • Graphics card(s):
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      • PSU:
      • Corsair HX520W Modular
      • Case:
      • Coolermaster CM-690 Dominator Black
      • Operating System:
      • Windows 7 x64
      • Monitor(s):
      • 23" LG LED Flatron IPS234
      • Internet:
      • Virgin Media

    Re: Can't install/uninstall anything!

    This is the error sign:


    The InstallShield Engine (ikernel.exe) could not be launched.

    Server execution failed.

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    Senior Member gss03's Avatar
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    Re: Can't install/uninstall anything!

    Download and install the Windows Clean up Utility.

    Basically zaps everything out the registry for applications. Used it with great effect myself
    Description of the Windows Installer CleanUp Utility

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