Hi, we have a Nortel BCM 400 phone system that supports TAPI.
I've seen lots of 'screenpop' apps that will display the CLID and even let you open a URL based on it (part of what I need). But I also need to be able to view the DNIS, ie, the number the caller dialed. Now I know this is transmitted over TAPI because I can see it with the BCM supplied CDR client.
I tried some packet sniffing software to see if the transmission is in 'english' but it isn't (unless I am missing something).
So in summary, does anyone know of any decent TAPI viewing software that will let me make use of both the DNIS and the CLID?
Thanks.


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