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Thread: Incredimail and authenticated SMTP

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    Incredimail and authenticated SMTP

    Okay, slightly odd setup here. Friend of mine spent a long time with no broadband, so she used to come over, use our PC and also had he own e-mail address from the block that our ISP issue. Now she has her own broadband but didn't want to change e-mail address.
    Getting e-mail works fine, sending fails becuase VM won't relay mail for you unless you are on one of their broadbands.
    Well okay, thats perfectly sensible and is the same issue I had when getting my phone to be able to send e-mail. Being the geek that I am, I just happen to have a SMTP server laying around, so that is set up to relay mail to my ISP's mail server. Not wanting to become the spammers best friend, it requires secure password authentication and an SSL connection. From my phone this works with no problems.
    Initially from her machine it was failing saying that the server didn't support SSL. Today I finally tracked that down to Avast. It was trying to act as a proxy so it could scan outgoing e-mails but wasn't expecting an SSL connection on port 25. I have by-passed that problem by telling it not to interfere with connections to my mail server.
    So, now we arrive at my current problem. Her preferred mail client (Incredimail) won't authenticate to my server. I have tried SPA and, after enabling it on my server, basic authentication. Both give the same result, Incredimail just pops up the password request again. However, Windows Live Mail works using SPA. I am confused. Surely Incredimail can't be soooo bad that this feature just doesn't work? Hopefully someone here will be able to help. Otherwise I'll have to wait for SuperUser to go public

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    Re: Incredimail and authenticated SMTP

    sounds like your doing this the hard way, yeh she can recieve mail, now you need to find out her isp and use there outgoing mail server ?

    as far as i know it doesnt matter who you use to send the mail,

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    Re: Incredimail and authenticated SMTP

    Actually I had assumed that her ISP wouldn't relay mail for another domain. I think this is how my ISP operates. I will try it though, thanks.

    The easy way would be to tell her to change her e-mail address. I could easily setup incredimail to
    still get e-mail from her old address. But where's the fun in that?

    sounds like your doing this the hard way
    I already had this setup because I use it with my phone, it was meant to be the easy way!

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    Re: Incredimail and authenticated SMTP

    i had the same when i moved house, i was on virgin and had to wait for the new house to come online, had talktalk at the time and just had to swap the outgoing to talktalk and could use my virgin mail still

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    Re: Incredimail and authenticated SMTP

    Quote Originally Posted by pipTheGeek View Post
    Actually I had assumed that her ISP wouldn't relay mail for another domain. I think this is how my ISP operates. I will try it though, thanks.

    The easy way would be to tell her to change her e-mail address. I could easily setup incredimail to
    still get e-mail from her old address. But where's the fun in that?


    I already had this setup because I use it with my phone, it was meant to be the easy way!
    Well you aren't asking them to do that. If her new isp is someisp and their smtp server is mail.someisp.net, set the outgoing mail server in her mail client to mail.someisp.net and leve the incoming server to whatever it was. The only problem you may have is if her new ISP uses pop befoore SMTP for authentication, but you can still collect mail from her new ISP's pop mailbox, even if she doesn't use the address for anything.
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    Re: Incredimail and authenticated SMTP

    Quote Originally Posted by peterb View Post
    Well you aren't asking them to do that.
    Yes I am. If I ask mail.randomisp.com to send an e-mail from pip@thegeeks.net then I am asking randomisp to relay mail. I have tried this with smtp.ntlworld.com and it won't send an e-mail if its not @ntlworld.com.

    EDIT: Any idea how to stop the forum making the pretend e-mail address a link?
    EDITed EDIT: Thanks for the [noparse] tag and checkbox info.
    Last edited by pipTheGeek; 04-08-2009 at 08:00 PM.

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    Re: Incredimail and authenticated SMTP

    Quote Originally Posted by pipTheGeek View Post
    EDIT: Any idea how to stop the forum making the pretend e-mail address a link?
    pip@thegeeks.net

    use noparse tags

    i.e. [noparse]pip@thegeeks.net[/noparse]

    it's great that you have to use noparse tags to show noparse tags
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    Re: Incredimail and authenticated SMTP

    I think we are talking at cross purposes.

    I have a domain name in my own name. I can send mail directly to my ISP's mail server - and it is forwarded. That is what I meant by setting your GF's mail client.

    I can also send my mail to my own mailserver, which then relays it to my ISP - indirect transmission. My mail server doesn't deliver it to the final recipients mail server, my ISP does that.

    Similarly in France, I could send mail from me@mydomainname via Wanadoo, usuing Wanadoo's SMTP server but Wanadoo wouldn't relay it to my own mailserver. It wouldn't accept any port 25 traffic except to its own mailserver.

    (Clear the parse links checkbox when you post)
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