Kaspersky Activation Problem

I recently installed Kaspersky Internet Security 2009 on a new system and it kept reporting that definitions were obsolete. I realised that the computer date was wrong and since I changed it Kaspersky is now telling me that the key or date is wrong and won't let me update or activate it. It will let me activate a trial version or buy a new one. I got an activation key from the website that is supposed to give me full use of the product but it didn't work. Feels like £15 has gone straight down the toilet and kaspersky thinks it's illegal to change the date on your PC.

Anyone know what might be going on?

Thanks :)

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Originally Posted by kitschiguy

I recently installed Kaspersky Internet Security 2009 on a new system and it kept reporting that definitions were obsolete. I realised that the computer date was wrong and since I changed it Kaspersky is now telling me that the key or date is wrong and won't let me update or activate it. It will let me activate a trial version or buy a new one. I got an activation key from the website that is supposed to give me full use of the product but it didn't work. Feels like £15 has gone straight down the toilet and kaspersky thinks it's illegal to change the date on your PC.

Anyone know what might be going on?

Thanks :)

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Have you tried removing the product and doing a re-install. Also KIS 2010 is now available so you might as well go with that, your exisiting key should work.

Yeah, I tried that - got the ame messages and alerts over and over again.. :(

Thanks

What did Kaspersky say?

Did you just delete Kaspersky from the add/remove section?? As there is a program on the Kaspersky site that will remove all traces of the program. Also what key do you have? Is it for just Kaspersky or the internet security version?

So ring them and ask......they have great CS