Can someone enlighten me about drivers and operating systems.
I am getting fed up with chucking out perfectly good hardware (usually scanners!) which do not work with a new operating system.
Is the manufacturer capable of writing a new driver or is he just interested is selling more units? Does Microsoft make re-writing drivers difficult?
My latest gripe is with the Trust internet phone station ST-1200. This product is still available but Trust only support it for Win2000 & XP NOT Vista/W7.
Trust "customer care" wrote to me:
"We always try to keep our products functional for as long as possible. As a result of the quick succession of developments in this sector and the age of some products, we are sometimes no longer able to keep products compatible with the frequent release of new operating systems. Unfortunately, this is the case for your product. It is good, however, that you have always been able to use the product in the past, but the technology used is no longer compatible with the new operating systems. We apologize for this.
Kind regards,
Simon
Customer Care Operator UK & France"
Personally, I would avoid manufacturers who do not look after their past customers and encourage waste!