Got bit of a problem. Firefox refuses to work – whenever my mate tries to open it, it immediately closes – even running the application in safe mode, it still crashes. I have told him to do the following –
Ran Avast to scan for viruses – picked up nothing
Ran Malwarebytes – picked up one item which is “Vendor = Disabled.SecurityCenter Category = Registry Data”
Ran spybot S&D – did it’s usual business
Ran ccleaner – cleaned the history and the registry
Installed a older version of firefox
After all of the above, Firefox still refuses to work. However, if windows is in Safe Mode then firefox seems happy and doesn’t crash.
Does anyone know how this can be resolved or what else can be used to get this thing sorted?
It is a Windows XP machine (service pack 2).


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