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Thread: BSOS - Results From WinDbg...

  1. #1
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    BSOS - Results From WinDbg...

    My PC just blue screened, not sure why so on reboot I got the minidump and used WinDbg to see what was going on:

    0: kd> !analyze -v
    *******************************************************************************
    * *
    * Bugcheck Analysis *
    * *
    *******************************************************************************

    IRQL_NOT_LESS_OR_EQUAL (a)
    An attempt was made to access a pageable (or completely invalid) address at an
    interrupt request level (IRQL) that is too high. This is usually
    caused by drivers using improper addresses.
    If a kernel debugger is available get the stack backtrace.
    Arguments:
    Arg1: fffffffc, memory referenced
    Arg2: 0000001b, IRQL
    Arg3: 00000000, bitfield :
    bit 0 : value 0 = read operation, 1 = write operation
    bit 3 : value 0 = not an execute operation, 1 = execute operation (only on chips which support this level of status)
    Arg4: 834bae34, address which referenced memory

    Debugging Details:
    ------------------


    READ_ADDRESS: GetPointerFromAddress: unable to read from 83546868
    Unable to read MiSystemVaType memory at 83526420
    fffffffc

    CURRENT_IRQL: 1b

    FAULTING_IP:
    nt!KiInsertTimerTable+7e
    834bae34 3b51fc cmp edx,dword ptr [ecx-4]

    CUSTOMER_CRASH_COUNT: 1

    DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT

    BUGCHECK_STR: 0xA

    PROCESS_NAME: csrss.exe

    TRAP_FRAME: 942e5be4 -- (.trap 0xffffffff942e5be4)
    ErrCode = 00000000
    eax=8cd5fa30 ebx=00000000 ecx=00000000 edx=0000022c esi=896c7a10 edi=841186f0
    eip=834bae34 esp=942e5c58 ebp=942e5c78 iopl=0 nv up ei pl nz na po nc
    cs=0008 ss=0010 ds=0023 es=0023 fs=0030 gs=0000 efl=00010202
    nt!KiInsertTimerTable+0x7e:
    834bae34 3b51fc cmp edx,dword ptr [ecx-4] ds:0023:fffffffc=????????
    Resetting default scope

    LAST_CONTROL_TRANSFER: from 834bae34 to 8345cfd9

    STACK_TEXT:
    942e5be4 834bae34 badb0d00 0000022c 837d6493 nt!KiTrap0E+0x2e1
    942e5c78 834bad87 88f8da08 00000034 a08b3310 nt!KiInsertTimerTable+0x7e
    942e5ca4 834babdc 88f8da08 ffff8ad0 ffffffff nt!KeSetTimerEx+0x1a0
    942e5cc4 a07993fa 88f8da08 ffff8ad0 ffffffff nt!KeSetTimer+0x1b
    942e5cf8 a06dad5b 00000004 0254fe04 a0796cab win32k!TimersProc+0x17f
    942e5d34 a06db25b 00000004 00000002 8e923450 win32k!RawInputThread+0x615
    942e5d48 a0796cc6 00000004 0254fe04 942e5d64 win32k!xxxCreateSystemThreads+0x4a
    942e5d58 83459c7a 00000004 0254fe44 76ff5e74 win32k!NtUserCallNoParam+0x1b
    942e5d58 76ff5e74 00000004 0254fe44 76ff5e74 nt!KiFastCallEntry+0x12a
    WARNING: Frame IP not in any known module. Following frames may be wrong.
    0254fe44 00000000 00000000 00000000 00000000 0x76ff5e74


    STACK_COMMAND: kb

    FOLLOWUP_IP:
    win32k!TimersProc+17f
    a07993fa 5f pop edi

    SYMBOL_STACK_INDEX: 4

    SYMBOL_NAME: win32k!TimersProc+17f

    FOLLOWUP_NAME: MachineOwner

    MODULE_NAME: win32k

    IMAGE_NAME: win32k.sys

    DEBUG_FLR_IMAGE_TIMESTAMP: 4a856629

    FAILURE_BUCKET_ID: 0xA_win32k!TimersProc+17f

    BUCKET_ID: 0xA_win32k!TimersProc+17f

    Followup: MachineOwner
    This gives more information than the event log etc and should help me diagnose the problem but I'm not sure where to go from here...

    It looks like PROCESS_NAME: csrss.exe caused the blue screen, but I'm not sure if that's a correct interpretation and if it is what I can do to further troubleshoot... bit of help people... ?!

    Thanks in advance!

  2. #2
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    Re: BSOS - Results From WinDbg...

    If it only crashed once, you don't need to worry so much. Just monitor it to see if it happens again. If it does, always check if WinDdb displays similar or different stuff for each crash dump.

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