Howdy,
Just looking for some excel help.
We have been given a spreadsheet at work as a way for us to track our calls/ First Time Fix rate, however I feel some of it can be "automated".
What i want to do is, if possible make it so that if I enter a call referrence into a column (B2 - B40) then another field (D4) increments by one.
So as an example: -
I enter 346533 into B2 and D4 increments by 1 - first increment so its 1
I enter 346534 into B2 and D4 incremebts by 1 - D4 then displays as 2
Within the B column only * or six numbers will ever be added.
Im pretty sure it can be done..just dont know how.
Quick help would be appreciated