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Thread: Best paid antivirus solution.

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    Best paid antivirus solution.

    My neighbour has given me her son's (aged 16+) laptop to cleanup which is infested with viruses and spyware, mainly pornographic in nature. He currently has AVG free but she has asked for me to purchase and install something better. I've searched the forum for posts but they go back over a year ago and things have changed.

    What would you recommend. My instinct would be Kaspersky but I haven't used it for over a year. Is it still good or are there better options.

    Any advice about the best way of removing viruses, etc. I was thinking of removing hard drive and plugging it in a USB adaptor on another machine, run scans (Kaspersky & MalwareBytes and then re-insert in laptop and install latest software and scan again. I would also run Spybot, HiJack-This!, CCleaner. Good idea or are there better ways now?

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    Jay
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    Re: Best paid antivirus solution.

    yes it is still good as is NOD32. The best way to stop it is to keep him off the porn sites the little dirty git.

    If the virus issue is as bad as you say a reinstall may be needed for piece of mind.
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    Re: Best paid antivirus solution.

    This thread from 5 months ago is still relevant: http://arstechnica.com/civis/viewtop...f=15&t=1118482 - that forum is where all the professional geeks hang out. Hexus has a higher proportion of newbies and speed freaks, so the proportion of the recommendations will be slightly different but would still favour MSE.

    The recommendations in that thread are, in order....

    Microsoft Security Essentials
    Microsoft Security Essentials
    Microsoft Security Essentials
    Microsoft Security Essentials (Forefront variety)
    NOD32
    Microsoft Security Essentials
    Microsoft Security Essentials
    NOD32
    Microsoft Security Essentials
    Microsoft Security Essentials
    Microsoft Security Essentials
    Microsoft Security Essentials (AVG sucks)
    Microsoft Security Essentials, or Sophos for business
    Kaspersky sucks
    Microsoft Security Essentials
    Microsoft Security Essentials recommended, uses Avira
    Microsoft Security Essentials for home, NOD32 for business
    Microsoft Security Essentials, prefer Avira
    Microsoft Security Essentials (Forefront variety)
    Microsoft Security Essentials (AVG sucks)

    If another post was done now, the responses would be pretty much the same.

    My recommendation is, of course, MSE.

    Do not even bother attempting to clean the laptop: it's tainted and cannot be trusted. Nuke it from orbit, it's the only way...

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    Re: Best paid antivirus solution.

    One recent test I read (Computer Shopper I think) put Trend Micro as the best, in that it detected 100% of their (live) test viruses, and didn't report any false negatives on their tests, which many others did.

    The best of the free ones was, IIRC, AVG.

    Mind you, they also really liked Norton 360, which raised my eyebrows more than a notch. Having said that, I haven't used Norton for years, having had too many problems with client's machines either hitting reliability issues, or losing performance due to it's propensity for being a voracious resource hog. Maybe that's unfair, and maybe recent version of Norton have been cleaned up and gone on a diet, but I haven't felt inclined to trust it for several years.

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    Jay
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    Re: Best paid antivirus solution.

    We had Trend Corp at work and it was really REALLY bad
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    Re: Best paid antivirus solution.

    If you are paying NOD32 or Kaspersky, if not MSE.

    Anti Malware - http://www.superantispyware.com/ and http://www.malwarebytes.org/

    As said above, I wouldn't bother trying to remove stuff from the laptop, I'd nuke it and do a clean install.
    Should you be interested? Here's what I've been...
    Doing, Playing and Listening to.

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    Re: Best paid antivirus solution.

    Quote Originally Posted by Jay View Post
    We had Trend Corp at work and it was really REALLY bad
    When? Like so many things, the best (and worst) can come and go over time. That test, IIRC, referred to the latest (2011 Platinum??), and they did say it'd improved and knocked something else (Kaspersky, maybe ??) off top spot.

    As you might gather, I didn't read the test all that closely.

    Personally, I feel you've got to work hard to beat a good set of free apps, like Comodo for firewall, AVG/Avast/Avira for virus, and MBAM and/or SAS for spyware, etc. It's more of a pain to set up than a simple integrated suite, but (for most users) free, and pretty good. And personally, I'd rather cherry-pick good components than get a one-size-fits-all suite. But maybe that's just me.

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    Re: Best paid antivirus solution.

    I used to work somewhere which used Trend Micro. This was a year ago.

    With an estate of about 2000 desktops, I spent literally between a third to half my day, every day, cleaning up every type of malware. I would not recommend it, unless you want to become proficient at manual malware removal.

    CA Etrust is very bad, too.

    A mandatory firewall & proxy which forbids .zip & .exe downloads prevents everything except some toolbars like MyWebSearch, which manage to slip past somehow.

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    Re: Best paid antivirus solution.

    Quote Originally Posted by Saracen View Post
    When? Like so many things, the best (and worst) can come and go over time. That test, IIRC, referred to the latest (2011 Platinum??), and they did say it'd improved and knocked something else (Kaspersky, maybe ??) off top spot.

    As you might gather, I didn't read the test all that closely.

    Personally, I feel you've got to work hard to beat a good set of free apps, like Comodo for firewall, AVG/Avast/Avira for virus, and MBAM and/or SAS for spyware, etc. It's more of a pain to set up than a simple integrated suite, but (for most users) free, and pretty good. And personally, I'd rather cherry-pick good components than get a one-size-fits-all suite. But maybe that's just me.
    We moved away from it last month, I moved us to Sophos. As soon as Sophos was installed it picked up a couple of viruses that had been sitting on the PCs and Trend hadn't spotted.

    Sophos does use about 90MB of RAM though but when you think it does access control to programs / devices as well as AV and it uses hardly any CPU while in action (including scanning) it not a huge foot print.

    Trend also seemed to be very good at telling you about a virus but not much good at removing them! A very reactive technology that didn't react that well!
    Last edited by Jay; 07-01-2011 at 12:08 PM.
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    Re: Best paid antivirus solution.

    NOD32 --- It is the only way to be sure.

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    Re: Best paid antivirus solution.

    Quote Originally Posted by Jay View Post
    We moved away from it last month, I moved us to Sophos. As soon as Sophos was installed it picked up a couple of viruses that had been sitting on the PCs and Trend hadn't spotted.

    Sophos does use about 90MB of RAM though but when you think it does access control to programs / devices as well as AV and it uses hardly any CPU while in action (including scanning) it not a huge foot print.

    Trend also seemed to be very good at telling you about a virus but not much good at removing them! A very reactive technology that didn't react that well!
    Thanks for that, Jay. Thanks to smargh too. It's useful to see qualified real-world experience to put some Mag tests into .... erm .... perspective.

    I still prefer the "several free tools" approach, but while that's practical for a handful of machines I keep at home (and home office), I wouldn't want to be doing it for a couple of thousand machines in a big company, though.

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    Re: Best paid antivirus solution.

    "Symantec Endpoint Protection Small Business Edition"

    Or as it used to be called 'Norton Corporate' is rather good as it has a small footprint and is very unontrusive.

    But you need to buy 5x licences.

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    Re: Best paid antivirus solution.

    I have Kaspersky 2011 and it does a very good job. Not intrusive and seems to catch stuff before they get in.

    May I recommend you find some wipes for the laptop before you touch it hehe

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    Re: Best paid antivirus solution.

    Quote Originally Posted by matthab View Post

    May I recommend you find some wipes for the laptop before you touch it hehe
    Or a blow-torch maybe?
    Should you be interested? Here's what I've been...
    Doing, Playing and Listening to.

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    Re: Best paid antivirus solution.

    Quote Originally Posted by Jay View Post
    We moved away from it last month, I moved us to Sophos. As soon as Sophos was installed it picked up a couple of viruses that had been sitting on the PCs and Trend hadn't spotted.

    Sophos does use about 90MB of RAM though but when you think it does access control to programs / devices as well as AV and it uses hardly any CPU while in action (including scanning) it not a huge foot print.

    Trend also seemed to be very good at telling you about a virus but not much good at removing them! A very reactive technology that didn't react that well!
    What you don't know is what would have happened had you been using Sophos the whole time and have just moved to trend. You may well have also found some Nasties that Sophos never found.
    This is why layered security is very important.
    We use trend on the desktops as the last resort. All incoming web traffic is scanned by Sophos (by the proxy server) and all incoming email is scanned my mcaffee (at the mail gateway). Any programs are automatically blocked and our solution also scans zipped files for programs as well. Unscannable archives are blocked. Our mail server and desktops use trend. All removable media is blocked and only our proxy/mail gateway can get out of the firewalls.
    If we were a larger business, we would probably have multiple scanning engines at both the email gateway and the proxy server.
    Whilst we have had no reported infections for 2 years (before we implemented a half decent security policy) the policy is that infected desktops get reimaged.
    Just to make sure we haven't dropped the ball, we get penetration tested yearly.
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    Re: Best paid antivirus solution.

    Well we have webroot proxy running to block web access / nasties, Postini for our mail, USB are now cut out using Sophos as are a lot of different programs that GPOs can't cut out. We also use NAC control.

    I use a 5510 to block not just incoming but also out going on all ports for desktops apart from 80 and 587 is allowed out to certain external IPs.

    We do have it pretty locked down for all offices around the globe, yes it is a bit of a pain at times to be so hard on content access but in the long run its the only way to go.

    I have almost killed off the DMZ as I am now moving to Colo anything that is Internet facing as we have a 100/100mbps link in at both HQ and the DC (also have a 10/10mbps as failover at HQ) our web servers are colo and our web apps are colo as well. I just need to move our XenApp / Databases and the DMZ can be removed. (never like them)
    Last edited by Jay; 07-01-2011 at 08:48 PM.
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