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Thread: Problem with Outlook/yahoo mail/orange ISP

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    Problem with Outlook/yahoo mail/orange ISP

    Hi
    Im trying to help elderly neigbours with an email problem. They have been with Orange for years, right back to the Wanadoo/FSnet etc era.
    I set them up up with a yahoo.co.uk address as their fsnet address was unreliable and they wanted one they could keep should they leave Orange.
    The problem is that when using Outlook, the yahoo mail can not be sent. Incoming is OK most of the time. I googled it and there were several other people with similar issues, none of the solutions worked for me such as changing the smtp server addresses and numbers/ssl and so on.

    I tried their yahoo account settings via outlook on my PC at home and all was fine so its is definitely something to do with orange.

    I can POP3 their fsnet stuff fine with Outlook, just not any yahoo/live etc addreses.

    Any advice?
    Thanks
    Claire.
    Last edited by Claire S; 12-02-2011 at 06:31 PM.

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    Re: Problem with Outlook/yahoo mail/orange ISP

    This is orange UK by the way.

  3. #3
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    Re: Problem with Outlook/yahoo mail/orange ISP

    Odds on that Orange only allow relaying of outbound mail through their own SMTP server - can you set that as the outbound server?

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    Re: Problem with Outlook/yahoo mail/orange ISP

    Maybe worth quickly trying a google mail account to see if that has any issues.

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    Re: Problem with Outlook/yahoo mail/orange ISP

    tried it with a live account and a yahoo, no joy.

    Not sure what the orange smtp server is tbh

  6. #6
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    Re: Problem with Outlook/yahoo mail/orange ISP

    Quote Originally Posted by Claire S View Post
    tried it with a live account and a yahoo, no joy.

    Not sure what the orange smtp server is tbh

    smtp.orange.net as far as their help page says - set that as the outbound server.

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    Re: Problem with Outlook/yahoo mail/orange ISP

    Will try it when I go over this weekend...

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