I've just setup my parents' new PC (an all in one Compaq, very nice actually even though it's only an Atom D410 with 1GB RAM & Win7...)
anyway...
I'm always getting the phone calls we all know and love asking 'what's going on?' or 'is this a virus' blah blah so I thought its time for a remote access program to help ease my It Support line burden.
I recall Techradar mentioning logmein recently but I can no longer find the article, I thought the free version let you share desktop but it seems not after looking on the logmein website?
I've tried using the windows remote assistance tool before but with no luck, both PCs run Win7 so have they made it easier to do (was trying to us Win7 > XP before)
So any suggestions for FREE software or is the Win7 thing now decent enough on its own?
As a side point whats the deal with a virus laden PC getting logged into from my PC, what are the chances of infection by doing so?
Cheers guys!
Rob