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Thread: Citrix/Mac Issue

  1. #1
    Senior Member Smudger's Avatar
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    Citrix/Mac Issue

    Hi,

    I'm trying to help a user open apps in our citrix environment from a mac, but they are getting the following error message:

    "SSL Error 61
    You have not chosen to trust "RapidSSL CA"
    Error number 183"

    It looks like someone's renewed the cert for Citrix, but this is happening only on MAcs.

    If it was on windows, I'd no where to start but I haven't a clue on OS X. Anyone come across this before/know a fix?

    Thanks in advance...

  2. #2
    Jay
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    Re: Citrix/Mac Issue

    go to RapidSSL and download their CA then import it into your browser.
    □ΞVΞ□

  3. #3
    Senior Member Smudger's Avatar
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    Re: Citrix/Mac Issue

    Easy for you to say, I can't even see anywhere on Safari where you can do that...

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    Re: Citrix/Mac Issue

    Tell the end user to use Bootcamp and install Windows

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  6. #5
    Splash
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    Re: Citrix/Mac Issue

    Does this help?

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    Smudger (16-12-2011)

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    Re: Citrix/Mac Issue

    It might indeed!

    I found a few bits from people who've had similar issues, and sent the user the instructions.

    I'll send her that one as well, thanks.

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    Re: Citrix/Mac Issue

    Shouldn't this cert be auto trusted though? Checking their supported browser list seem to include pretty much everything out there.

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    Re: Citrix/Mac Issue

    Some rapidssl certs aren't trusted by default even on some Windows machines - we had a batch of XP embedded boxes that needed a hotfix from MS dated April this year for them to be allow rapidssl.

    Not sure if Apple do a similar patch - might be worth checking for trusted certificate updates.

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