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Thread: Need urgent help please! Can't assign drive letter

  1. #1
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    Need urgent help please! Can't assign drive letter

    Hi I really hope someone can help with this. I've been given a Freecom 500Gb toughdrive with some video footage I need to edit on there but it won't show on My Computer. It was connected to an older Mac Pro tower to transfer the footage if that helps at all.
    It lights up, Windows 7 (professional 64bit) tells me its successfully installed the drivers and the drive appears in Disk Management but with no letter assigned. When I right click the option to add a letter is greyed out (only for this drive).

    From searches online I've tried these fixes with no success:

    Uninstalled the drivers, cleared the registry and reinstalled.
    Uninstalled the drivers then clicked rescan in disk management - it reinstalls the drivers but same problem occurs.
    I've also accessed the hidden devices in device manager and uninstalled most of them too.

    This is really frustrating - almost all the problems I have with external drives are with ones that have been used in Macs. I wish to god people would stop using the damned things.

    Any help you can give would be greatly appreciated!

  2. #2
    Banhammer in peace PeterB kalniel's Avatar
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    Re: Need urgent help please! Can't assign drive letter

    Presume it's an HFS volume so Windows won't be able to read it. The Mac user should have used a different file system type if they wanted PCs to read it. There are various HSF readers out there, try something like HFSexplorer perhaps (don't know it, just a search result) http://www.catacombae.org/hfsx.html

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    george1979 (21-11-2013)

  4. #3
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    Re: Need urgent help please! Can't assign drive letter

    Hi Kaniel, thanks for your help. I'd already download HFS explorer in anticipation if problems accessing it but when I didn't even get autoplay I thought it was a different problem - I'd still expected the drive to show. Oh well I'll remember that in future!

    The files are transferring now, thankfully.

    Grateful for the help, cheers

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