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Thread: Has WinX Anniversary messed with Trusted Platform Module settings?

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    Has WinX Anniversary messed with Trusted Platform Module settings?

    I've an Asus Z97 Mobo/ Intel 7 with and Asus Trusted Platform Module 3.19.
    Since I installed the anniversary update to Win X I haven't been able to access encrypted directories or files. When I try it's "no permisssion" I kinda need access to some files there.

    When I right click on the TPM Icon whereas it used to always say TPM was ready or some such it now says under "Manage Security Platform" :

    "The connection to the trusted platform module could not be established, or the device does not respond properly. Please make sure that the T P M is present and that all software components are installed and configured correctly" I have reinstalled the drivers.

    Device Manager says it's working properly
    Sys Conf says the TPM Core process is running.

    Event Viewer (System has a whole bunch of TPM and TPM-WMI -originated entries

    17 The Trusted Platform Module (TPM) hardware failed to execute a TPM command.
    18 This event triggers the Trusted Platform Module (TPM) provisioning/status check to run.
    24 The Trusted Platform Module (TPM) status: Enabled and Active.
    769 TPM Owner Authorization configuration changed from 'Full' to 'Balanced'.
    1025 The TPM was successfully provisioned and is now ready for use.
    1027 The Ownership of the Trusted Platform Module (TPM) hardware on this computer was successfully taken (TPM TakeOwnership command) by the system.
    1026 The Trusted Platform Module (TPM) hardware on this computer cannot be provisioned for use automatically. To set up the TPM interactively use the TPM management console (Start->tpm.msc) and use the action to make the TPM ready.

    Error: The operation completed successfully.
    Additional Information: 0x900024
    I went into TPM.msc.
    Can;t change any of the settings in TPM.MSC Command 151 'TPM_Init' is blocked and cannot be changed due to 'group policy'

    Anyone else have problems with their TPM since the anniversary update?
    Any ideas how to resolve please?

  2. #2
    DILLIGAF GoNz0's Avatar
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    Re: Has WinX Anniversary messed with Trusted Platform Module settings?

    Intel RST software messes up TPM, check if it is installed and remove it if it is.

    Capitalization is the difference between helping your Uncle Jack
    off a horse and helping your uncle jack off a horse.

  3. Received thanks from:

    Frank E (05-08-2016)

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    Re: Has WinX Anniversary messed with Trusted Platform Module settings?

    [SOLVED]



    Quote Originally Posted by GoNz0 View Post
    Intel RST software messes up TPM, check if it is installed and remove it if it is.


    Thanks. I removed that, IIRC the IRST just duplicates something the OS can do anyway or something like that.
    That didn't help in this instance though

    I rolled back to the version before the Anniversary edition, deferred upgrades and could access the Security Platform from the taskbar and the TPM from tpm.msc.

    It still didn't work though.

    The SP wouldn't allow me to restore from a backup because when I initially set it up last year I used the Quick Initialisation without an owner password.

    I selected Clear TPM from TPM.msc, hit F12 on reboot.
    I was then able to initialise the TPM and restore from the Infineon SP menu in the Taskbar.

    I can now access all my encrypted files and send secure e-mail.
    Last edited by Frank E; 07-08-2016 at 02:18 AM. Reason: Solved

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    Banhammer in peace PeterB kalniel's Avatar
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    Re: Has WinX Anniversary messed with Trusted Platform Module settings?

    Useful to know. I also found the anniversary update quite disruptive - going from win7->10 kept my monitor callibration profiles. Going from 10-> anniversary wiped them. Easy enough to find them again and point at them, but a bit annoying. Ditto setting all the privacy settings again (and cortana's back :/)

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    Pork & Beans Powerup Phage's Avatar
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    Re: Has WinX Anniversary messed with Trusted Platform Module settings?

    I reran Shutup10 to fix the privacy settings but missed the monitor profile. Thanks
    Society's to blame,
    Or possibly Atari.

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