In a pretty ratty mood today otherwise I wouldn't be quibbling over £5.99, but this really irked me.
I bought 'pedometer', which before ios10 was a running / exercise app which did a pretty nifty job of tracking my runs via gps, controlling my music library, and my weight and heart rate etc.
When I updated to ios10, it disappeared. I spoke to apple support and they said it's up to the devs.
Now I know it's a platform, and maybe this is all covered by the TOS (I don't care). But I'm not particularly concerned with the legal standpoint, I'm far from convinced that these things are geared towards protecting the average consumer. I'm concerned with the morality of selling someone a product and then taking it away from them.
It's like buying a laptop and a mouse from apple, updating the software on the laptop, and then them taking the mouse away, not even giving me an option to roll back the update.
Support claimed it was the devs fault for not updating their app for ios 10, but I bought the product from Apple, not the devs. Not only am I £5.99 out, but there doesn't seem to be any app I can find that does a similar job while not being overcomplicated. How can this be a fair way of doing business, where every time you 'buy' an app, you risk losing that app if you update your ios, which apple are pushing you to do roughly once a day?
If anyone has any advice as to how to roll back your ios on an iphone, I'd be grateful.